Volusion is one of the most established players in the ecommerce platform. This platform provides the best tips and tricks for ecommerce websites. Volusion’s store owners have made a staggering $28 billion in sales. This keeps them ahead of their competitors. More than 30,000 online shops have been powered by the platform.

How is Volusion able to sustain its dominance in an ever-evolving e-commerce marketplace market?

This Volusion review will examine Volusion’s online shop system and discuss its features and functions. Volusion will help you decide if it is right for your business.

Volusion Overview

Kevin Sproles, a web designer, noticed a trend in the requests of his customers in late 1990s. They needed shopping cart software that they could use to sell online. Volusion is an all-in one shopping cart solution, created by Sproles. Volusion, which was founded in 1999, has grown to include over 200 employees and supports over 30,000 merchants.

Volusion, a cloud-based ecommerce software, allows online sellers to set up an online store and add products and payment options. Then, they can start selling online.

Volusion offered two versions of its software in the past: V1 (known as VOLT) and V2. Volusion is now focusing on V2 (also known as VOLT) even though V1 still works. VOLT, a new operating system that offers some UX improvements over V1, is a completely different operating system.

VOLT provides a wealth of data, analytics tools and payment options. Volusion, an e-commerce leader like Shopify has focused on combining business features with site-creation tools. The user journey begins in the storefront editor.

It is simple to set up and use the platform. After signing up, you will be able to create a store. All that is required is to adjust the settings, add products, and modify your design. Volusion offers a number that you can call to get support from experts. They will guide you through the process and suggest solutions that best suit your business.

Volusion is able to process many products and caters to merchants who prefer advanced features. Volusion is an excellent choice for an ecommerce platform that will power your business long-term.

The Main Features of Volusion

It’s easy to use

Volusion had several “get started” instructions for new users. You can now access lively support videos on the dashboard as well as detailed guides to growing your website. Volusion has created a series of videos that will help users set up their online shops.

Volusion is the right choice if you love to track the status of your website. Volusion offers a dashboard that allows you to view reports and see if sales are on track.

We’ll now give you an in-depth explanation of Volusion and how it works.

• Dashboard: The admin panel has categories organized in a toolbar on the left. The homepage will guide you through the steps of setting up your store when you sign up for the first time. This page gives you an overview of your shop once you have launched it.

• Products: The bulk import tool uses CSV files to add multiple products to your shop at once. You can list physical products that come in many different sizes and colors and then price them individually. Volusion is not the best choice for digital store owners. Volusion does not allow you to send downloadable content directly to your customers. You will need to manage each order manually.

• SEO tools: Users can create custom URLs, meta descriptions, tags, etc.

• Marketing: Volusion allows you to promote and generate discount codes. CRM tools can be used to track the purchase history of clients and their contact information. To motivate more purchases, it is impossible to recommend items to customers who have already purchased them.

• Multichannel Selling: The platform allows integration with Pinterest to allow you to sell products using Product Pins.

• Volusion has features that automatically calculate tax. You can change your shipping settings to offer free shipping or set shipping rates based upon weight or price. Shippo integration is required to be able to instantly determine shipping rates from carriers.

• Inventory Management: You can track inventory for all of your products and other items to ensure that you don’t sell anything that isn’t available.

• Volusion offers dropshipping services: Volusion’s fully integrated fulfillment services app allows users to ship products directly from their suppliers.

• Analytics & Reports: Store owners have access to built-in analytics tools that allow them to view traffic metrics, abandoned shopping cart rates, site visits and trending items as well as store sales. You can also access reports using the Google Analytics or Facebook Pixel integration.

Web Design

We search for stunning web design templates, user-friendly theme editors, and customization when it comes to web development.

Volusion includes 14 themes that are compatible with mobile devices. There are also more than 34 themes that cost $180 each.

You can make many adjustments to your design using the platform. With CSS, web developers can create and customize content blocks. Volusion’s editor is available to those who don’t have the coding skills to add content blocks to their store.

Volusion allows you to modify templates at will. This allows you to change the look of your online shop without having to repopulate your content.

Integration and Add-ons

Integrations allow you to connect to extensions or other third-party software to gain access to additional features. Volusion currently offers 21 applications, with the exception of payment processors.

One of these applications is Zapier. Zapier integration allows you to integrate other solutions than the 21 listed. You can also use the API to allow your developers to create new connections.

Customer Service & Technical Support

Volusion offers 24/7 customer support for all its plans.

• Telephone: From the admin panel, users can make a call for up to 45 minutes.

• Volusion offers live chat via its website and in the admin panel.

• Help Center: You can find the answer to your question in two help centers, one for Volusion V1 (and the other for Volusion V2), but it is difficult to search for specific questions. Before searching for answers to your questions, you should verify the version number at the top of the help center.

• These support services cost between $100-400 and offer expert assistance in design, SEO, and advertising.

• videos: Tutorial videos can be found in the admin panel. The platform also offers a wide range of webinars and videos on Youtube.

• Training: Customers who purchase the highest-tier pricing plans have the opportunity to get priority support and training from a team of enthusiastic success experts and traffic generation consultants. The Prime plan includes access to Volusion’s Slack account where users can chat directly with senior specialists.

• Blog: Volusion has a blog that covers many topics, including marketing, online selling and website development.

POS System

Volusion provides a Point of Sale (POS) solution that you can use to sell products in a physical shop. A POS solution can be used to set up a brick-and mortar store with barcode scanners and credit card swipes.

You cannot place orders on a smartphone or tablet. Because there is no Volusion POS app, you will need a computer.

The Volusion POS system allows merchants to manage and complete orders quickly from their store admin area.

Volusion Pricing

There are four pricing options for Volusion:

• The Personal plan
• The Professional Plan
• The Business plan
• The Prime plan

Personal Plan

$29 per month or $26.10 per month if you bill annually

The Personal plan is $29 per month and offers unlimited bandwidth, social integration, and zero transaction fees. The Personal plan allows you to list up to 100 items. Volusion’s cheapest price plan, the Personal plan is also the most affordable. However, you will get all the features that a small store needs.

Features:

• Transaction fees of 0%
• Shop has up to 100 items
• One account per staff
• Unlimited bandwidth
• Integration of social media
• Built-in SEO tools
• Secure checkout
• Securely support payments

Online support is available with this plan. This includes the Volusion Help Center, where you can find advice and articles on a variety of topics. You can also access live chat to get more specific results.

Professional Plan

$79 per month or $71.10 per month if you bill annually

The Professional plan costs $79 per month and allows you to list up to 5,000 products, create newsletters, unlock abandoned cart reports, and generate newsletters. You can also have ratings and reviews on your website, and you can even take orders by phone.

The Professional plan is for small-to-medium stores looking for growth. It offers advanced features that will help you manage your business and sustain it’s success. This plan is for you if you need newsletters for your customers or a review section that increases trust in your products.

Features

• Five employees accounts
• Newsletters
• Functions of import and export
• Reports on abandoned carts
• Reviews and ratings
• Phone orders and CRM (Customer Relations Management)

These features allow customers to receive a professional service, and can help you set up your store for growth. You can use abandoned cart reports to track how many customers abandon their carts, and then send an email encouraging customers to return their order.

The Professional plan supports stores with online sales of up to $100,000 per year. Phone support is available as well as online resources such as live chat.

Volusion cannot be reached at all times. However, you can make arrangements for Volusion to reach you at a particular time.

Business Plan

Monthly billing of $299 or $269.10 if you bill annually

The Business plan costs $299 per month and is designed for large stores. You can sell unlimited items, integrate with Amazon and eBay, and get third-party calculated shipping rates. A dedicated success team can also help you and provide higher levels of customer support.

The Business plan is essential if you want to take your business seriously. This plan will help stores to generate huge online sales and fuel stores that make $500,000 annually.

Features

• 15 accounts for staff
• Unlimitless items available for sale
• API access and batch order processing
• Team that is attentive to success
• Customer loyalty program and Deal of the Day
• Integrations between Amazon and eBay
• Gateways for third-party parties
• Shipping rates calculated by third parties
• Advanced Report Builder
• One-on-one setup

These features will help you to run your business more efficiently. Third-party integration allows you to provide better service for your customers. This includes more personalized support for your team and rewards for repeat customers.

You can get priority customer support when you purchase the Business plan. This means that you can contact phone support directly without having to make a call.

You have more options if you wish to make a call. You can also get priority responses via live chat so that you don’t have to choose between different support options, you will always receive a prompt response.

Premium support is especially important for large stores that could lose significant money due to website issues. Fast support is crucial when time is money.

Prime Plan

Custom pricing

The Custom plan is Volusion’s most advanced and expensive plan. There is no set price. Instead, you get a personalized quote. The price will depend on your business. With many experts, VIP support, and unlimited staff accounts, you will get a higher level of service.

The Prime plan is the best option if you are looking for real energy to grow your store. You can request a quote and receive a range of prices from $250,000 to $5 million depending on your business’s revenue.

Features

• Everything in the Business Plan
• Sand
• Unlimited staff accounts
• Unlimited restores
• Site speed server resources

These features will power your store’s development and performance. A Sandbox lets you test changes before publishing them. Getting the server resources to keep site speed up during busy periods is critical for your success.

Prime Plan provides VIP support that allows you to reach multiple experts in design, marketing, finance, and other areas until you get the results you desire.

Additional Volusion fees

Processing fees for credit cards

You don’t have to pay transaction fees but you do need to pay processing fees for credit cards. The payment gateway will charge a fee for each transaction.

You should compare rates between providers to make sure you get a fair deal. Volusion can accept a wide range of payment gateways around the globe, so it is important to find one that suits your needs.

Volusion Payments is a great option if you’re looking for a simple way to manage your payments. Volusion Payments is the platform’s payment gateway. It offers some of the most competitive rates in the industry. Volusion Payments has a low monthly price and a transaction rate of 2.15%. There are no setup fees.

SSL Certificates

SSL (Secure Sockets Level) security is essential for online shops, as it keeps important information safe when it passes through your website. Your customers’ card information can be exposed to any online threats without encryption.

Volusion charges a fee for an SSL certificate. However, most e-commerce platforms offer it free of charge. After paying an initial amount, your SSL certificate will be available for free.

You will need an SSL certificate to protect your online store. There are many SSL certificates available in Volusion. They vary in price, type, and brand. The cheapest SSL certificate is $89 and the most expensive is $995 (paid annually).

You won’t have to pay any additional fees after you have paid the upfront fee. You don’t need to pay $89 per year. It is the first and final payment.

Volusion does not offer a basic SSL for free with any of its e-commerce plans. You will need to pay $99 if you have an SSL certificate purchased from another source and you want to install it in your Volusion store.

Apps

The App Marketplace of Volusion is a great place to get more power and special functions for your store.

Volusion offers nine apps for free and some premium apps at $0.88 to $199 per month. Some apps offer separate pricing plans, while others feature their own pricing tiers. It is about finding the right one for you and your store.

Fraud Protection

Volusion Fraud Score can be added to your plan so that your store is protected against credit card fraudsters.

Volusion offers three Fraud Score Plans: Basic ($12.95/month), Standard ($29.95/month), and Deluxe ($49.95/month).

FAQs about Volusion

1. Who should choose Volusion

Volusion is a great choice for data-driven business owners looking for an ecommerce website builder that offers incredible analytics tools. Volusion is not a good choice for everything else.

2. Is Volusion pricey?

Volusion is more expensive than other website builders on the market. Volusion’s monthly price plans can reach up to $299. You will also need to purchase an SSL certificate for $89-99. If you sign up for a full year, the $13.50 per-month option is available.

3. Volusion: What can I buy?

Volusion’s strength is inventory. With the help of helpful tools such as product videos and product suggestions, you can sell unlimited products. It is not easy to sell digital products.

Last Thoughts

Volusion is like any other e-commerce platform. It has its strengths and weaknesses. Volusion can be a great option for certain businesses, but it doesn’t work well together.

I recommend that you try the free trial to see if it meets your needs. You can rest assured that you won’t miss any opportunity to grow your business.