70% of small and medium-sized businesses (SMBs) use PPC advertising. This is because many businesses advertise online via platforms such as Google Ads. If you are having trouble logging in to Google Ads, this guide will help.
Keep reading to learn how to fix your sign-in issues on Google Ads.
These are 11 Google Ads login issues that can be frustrating (and how to fix them!) )
Having trouble signing in to Google Ads? (previously known as Google AdWords)? Here are the top problems (and solutions):
- Forgot your username, email address, or password
- Deleted Gmail Ads Account
- The username and password do not match
- Invalid username/password
- Error code: Click here to continue
- Invalid Gmail Ads Account
- Migrated Google Ads data
- Error
- Disabled Google Ads account
- Random letters error message
- Not available
This troubleshooting manual will assist you in fixing all your Google Ads login issues. Here’s a list of every issue from a disabled account to unverified email addresses.
These steps will fix your login error.
1. ISSUE: I have forgotten my username, email address, password, or both
If you forget your username or password, you can often retrieve it quickly by answering security questions. Google recommends that you use a computer that has had access to your account before answering these questions.
You will need the full name and number of the account to recover your email address. To retrieve the username, you’ll need to set up a recovery email address.
Google will email you a list of usernames that can be associated with your recovery email address. This list can be used for account recovery.
Solution: Call your chosen recovery method to request a reset or replacement.
2. I created a Google account to log into Google Ads
Accidents happen.
The account and all data can be retrieved depending on when it was deleted. If your team is unable, contact a representative
Solution: Follow these steps or contact a representative from Google Ads to retrieve your account.
3. ISSUE: My username/password does not match
It is possible for your username and password to be known but still receive a username-related error when trying to log into Google Ads. You may need to read the troubleshooting manual for Google Ads.
Users may receive the following message when logging in to Google Ads.
- The username and password do not match
- Invalid email address
These messages are typically generated when an error is made by the user. You might accidentally capitalize a letter or add additional spaces. For example, you might misspell a letter or additional spaces. This could cause a username or password error.
All Google products can be accessed with the same credentials as your Google Account.
Solution: Check your email address and password for capitalization, extra spaces, and spelling.
4. Issue: My username and password match, but are invalid
An invalid username or password can also be caused by unverified email addresses. It’s easy to fix. Logging in to Google Ads is now easier than ever.
Add a link to verify your account. If you don’t have one, you can request one.
- Go To Google Ads
- To get a password, enter your email address.
- To request a verification email, use the pop-up message
Please check your email after you submit your request. If your email does not arrive, contact Google Ads.
Solution – Request verification email to confirm email address.
5. I get an error message saying “Click Here to Continue”
Google Ads is web-based so your browser could cause problems with it. “
Google suggests that you download another browser, such as Google Chrome or Mozilla Firefox for the best (and fastest) solution. You can also update your Internet Explorer settings to fix the Google Ads error.
These steps will make Internet Explorer work with Google Ads.
- Add https://ads.google.com/ as an allowed and trusted site via the Tools menu
- Change the security settings of your browser from “Medium” and move to the Tools menu
- Enable “Navigate sub-frames across multiple domains” in the Tools menu.
Temporarily, you can fix the problem by switching browsers or updating your browser settings. “
Solution: Try a new browser or change your Internet Explorer settings.
6. ISSUE: My Google Ads account is invalid
This login error can be common for companies who used Google Ads before Google AdWords. The problem is that the master Google Account which allows you to access all the Google Marketing Platforms and other Google products was not available. Your team can quickly fix this problem.
Login to Google Ads with your old credentials and not your Google Account. Select the following options:
- “Yes I have an account at Google”
- “Yes. Replace my Google Ads login with my existing Google Account
Once you’ve completed updating your information log in to Google Ads with your Google Account.
Solution – Connect your Google Ads account with your Google Account.
7. ISSUE: After migrating my Google Ads data, I am unable to log in.
Companies may have login issues after a data transfer. These credentials are required to log into Google Ads.
Solution – Log in with the credentials of the account that accepted the migrated data
8. I get the error message: “We are unable to process this request at the moment”
The Google Ads login error may seem like a problem that Google Ads has fixed, but it could also be due to your Internet connection or browser.
There are many ways to solve the Google Ads login issue, including
- Disable first- and third-party cookies
- Clear cache
- JavaScript enabled
- Internet security programs like Norton Internet Security or Zone Alarm can be disabled.
Google Ads can be accessed from a different computer than your browser settings. This could indicate a problem in your browser, computer network, or browser.
Solution: Reset the browser to access the site from a different device.
9. ISSUE: My Google Ads Account has been deleted
Logging in to Google Ads will display the message “Sorry! Your Account Has Been Disabled”. You should contact Google Ads to have your account reactivated.
- Google Terms of Service
- Terms and Conditions for Products
Google will not reactivate an account if it has been deleted accidentally.
Solution: Contact a representative from Google Ads.
10. ISSUE: An error message with a variety of random characters or letters appears.
A browser setting error can cause problems when you try to sign in to Google Ads. Google Ads will create an unreadable message that contains random letters and characters.
You can fix this by changing your browser settings so that Unicode UTF-8 is enabled
- Mozilla Firefox: Click on the View menu, then select Character Encoding. Next, choose Unicode (UTF-8 ).
- Internet Explorer: Click on the page to open a new tab. Then, click on Encoding and Unicode.
The login problem in Google Ads can be experienced in Mozilla Firefox and Internet Explorer.
Solution. Change your browser settings so Unicode UTF-8 is used.
11. THE ISSUE: Our account manager has resigned
When your online advertising manager is gone, common Google Ads login issues are: If you cannot access the credentials of your former colleague for Google Ads, you will need to submit a lost account form.
You will need to provide your Google Ads ID as well as the most recent payment information.
Solution – Fill out an account that has been deleted.
Still having trouble signing in to Google Ads
If you have any problems signing in to Google Ads, contact the team at Google.
