20 Facts About Sales Associates To Know Before Starting


11 min remaining

Many people are looking into starting an inbound sales job because of the increasing demand for these jobs. It’s a smart decision! You can expect stability and good pay in inside sales. Before you begin looking at potential opportunities, there are 20 things you need to know about inside sales.

There are 20 things you should know about inside sales if you want to start a career.

Let’s first discuss the role of an inside sales associate.

What is an Inside Sales Associate?

A position in inside sales can be described as one that is focused on a wide range of activities. Inside sales associates begin by calling customers to identify potential business opportunities.

They then use data mining software to identify the best customer matches for these potential opportunities. Next, they will go into the field to work with the client at any type of event (e.g. trade shows) or set up appointments for new business pitches.

If the pitch succeeds, the sales associate acts in a negotiator role between companies and ensures that all contracts are signed on time.

After receiving confirmation from clients regarding the materials and services that they require (purchasing), the sales representative verifies the orders and sends invoices.

Sales associates are responsible for increasing a company’s market share through the acquisition of new customers. This will allow them to continue offering top-quality products.

Because their work is so crucial in driving business growth, companies are always looking for top-notch sales associates.

This could be the right career for you if you are a strong communicator, love working with people, and are driven to reach your goals. You could start a rewarding career by looking at job listings in your local area.

How to Become an Inside Sales Associate

It is better to be a sales representative than to be outside. There are many reasons. You can interact with potential customers directly without having to wait for them to come to your door. This allows you to spend more time selling products and services.

It’s possible to spend your entire day learning about the industry and convincing customers that their products or services will be of benefit to them. It’s also less difficult than trying to find leads in the harshest conditions.

If you are looking for sales jobs, a career as a sales associate is a great option.

1. Research the field – Before you begin any job search, you need to be realistic about what types of jobs you are looking for and which companies you would prefer to work for.

This can be done by researching the industry and learning about the various sales opportunities available. This will give you a good idea of what employers look for in candidates.

2. Do some work experience – Employers prefer candidates who have some sales experience.

Volunteer or intern at a local business in your field of interest. Ask a friend or relative who is a sales professional to share their experience with you. To gain valuable sales experience, you might also consider working as a freelancer.

3. Get a certification or education – Sales is a highly competitive field. Many employers are seeking qualified candidates with the knowledge and skills to land customers.

Many online courses offer training in topics such as telemarketing, PPC marketing, social media marketing, email marketing, and blogging. This can be extremely helpful for anyone who wants to become a successful sales associate at companies like Google, Twitter or LinkedIn, Facebook, and Hubspot. There are many more.

4. Polish your LinkedIn profile and resume – Once you know what you want, and have the education and experience required to get there, you can start to polish your LinkedIn profile and resume.

List all relevant skills and experience, along with any certifications or courses you have taken. Highlight any sales-related achievements you might have had in your previous roles.

5. Apply now! – Once your resume looks good, it’s time for you to apply for jobs. You can start by looking for job openings on company websites or job boards.

Send personalized applications to those that are most interested. Don’t forget about following up with employers once you have submitted your application.

6. You should look beyond the big companies for sales opportunities – Start by looking at job boards and company websites to find openings.

Next, contact local businesses you would like to work with and let them know how they can grow their business. You never know, you might even be able to create your position.

7. Prepare to show your worth – Employers are always looking for evidence that potential employees can perform before hiring them full-time.

If you don’t know how to do these things, you should practice them now so that you can pass your interview. Then, you can start working at companies like Dell, Salesforce, and others. You can go on and on.

8. Keep positive and confident – It may take some time before you find the right job for you. But it’s worth it! While you are searching for the perfect job, be flexible and open-minded.

Remember: No matter how many jobs are available, there will only be one you with your unique skills and talents. So keep at it!

Inside Sales Associate Benefits and Challenges

You must understand your sales role and the challenges it may present. You must be able to work with many personalities and perform well as a valued member of a company.

Below are some common traits of this job, along with some tips to increase employee performance.


Sales associates are likely to face challenges every day. However, there are many advantages that you can enjoy as part of your job.

While each company may have a different definition of what is required skills and therefore offer different levels of compensation, here are some factors that could help you to define your benefits.

  • A position at the entry level of a company that could lead to future growth.
  • Working from home can be a wonderful perk, especially for parents with children or other responsibilities that require you to be at home during certain hours.


The role of an inside sales associate comes with many challenges. These may differ depending on the company but here are some areas to be aware of:

  • Meeting or exceeding quotas This can be challenging, but it is necessary to keep job security and advance potential.
  • Building trust and loyalty with customers is a time-consuming task.
  • There is no opportunity to advance –while being self-motivated and focusing on the present are important, this job emphasizes short-term job security over long-term potential.

20 Things You Need to Know Before You Start An Inside Sales Job

1. No one likes to hear “sales” or inside sales. While it may sound like “multitasking,” which means that we work with distracting noises, screaming on TV, and text messages everywhere, inside sales, refers to a job in which you call people to pitch your company’s product.

They won’t buy it, so they will avoid spending their money on it.

2. Craigslist personal ads will be available for entertainment. We all do it. Craigslist research begins with determining how much an hour you should charge as an inside salesperson, but then quickly turns into watching videos of Nigerian princes that need assistance transferring $ 27 million into your bank account.

3. You’ll be able to make small talk with people. This is an important part of the job. It’s also important to have a good rapport with others. You must also be able to read people and know when they aren’t interested in speaking with you.

4. An arsenal of rebuttals is your best weapon. If someone tells you “no”, it’s important that you have a prepared response. This will allow you to move on to selling your product or service to them.

5. Cold calling is your bread and butter. Reaching out to potential customers, even if they don’t know you exist, is the best way to make cold calls. This can mean making many calls and sometimes getting rejected.

6. Be persistent. No one will buy something the first time they see it. You must be patient and continue pitching your product until they are ready to purchase.

7. It’s important to stay organized. You need to keep track of your leads, follow-ups, sales goals, and other information to ensure you meet your targets and make progress.

8. It’s important to learn about the product or service. If you don’t know what it is, it will be difficult to convince others to buy it. Take the time to get to see the product or service.

9. You will need to be a good listener – It’s crucial to let potential customers talk and to take in their words.

This will allow you to understand their needs and determine the best way for your product or service to meet them.

10. Positive attitude is key. No one wants to do business with someone who hates their job.

11. Being Comfortable on the telephone is a must. Because inside sales involve making calls to potential customers, it’s important to feel confident and comfortable speaking on the phone.

This requires a strong phone presence, and the ability to sell your product or services over the phone.

12. It is essential to be organized.

This will ensure you can stay on top of your work and meet your quotas.

13. You will need to be self-motivated. Since you’ll be doing a lot of the work yourself, it’s important to have excellent self-management skills as well as to be motivated.

It’s difficult to motivate yourself to do this type of work.

14. It is important to be able to prioritize your time and tasks effectively. As an inside sales agent, you will need to manage many tasks at once.

This will ensure you have a manageable workload and maximize efficiency when working on multiple projects at once for different companies or people.

15. You will find it helpful if you are interested in technology and gadgets (phones). As previously mentioned, making calls to potential customers is a major part of this job.

To do your job well, you will need to be comfortable with technology such as computers and phones. This type of job may not be for you if you don’t enjoy it or aren’t familiar with the technology.

16. You need to be able to handle rejection well. Potential customers may not be interested in your products or services, so you will need to be able to deal with rejection.

It means being positive and resilient when people say no. Remember that not everyone will be interested. Don’t let it get you down if they don’t buy.

17. You will need to be able to work independently. As previously mentioned, this is one of the key traits of inside sales agents.

This is the ability to effectively manage your time and tasks without any supervision. This job may not suit you if you are not comfortable working independently.

18. Writing skills are essential. You will likely be writing a lot as part of your job. You must be able to create clear, concise emails, proposals, and other documents that relate to your work.

19. You must be able to handle pressure. Since you will be meeting deadlines and meeting quotas it is important to be able to handle pressure.

This will ensure your work meets your customer’s expectations and is done on time. This may not be the right job for you if you aren’t good at meeting deadlines and working under pressure.

20. You should like customers (people)- One of the reasons people get into sales is to enjoy working with people. This includes getting to know potential customers and helping them make decisions. This job is not for you if you aren’t interested in interacting with people.

About the author

Kobe Digital is a unified team of performance marketing, design, and video production experts. Our mastery of these disciplines is what makes us effective. Our ability to integrate them seamlessly is what makes us unique.