Ever thought all sales jobs were the same? You might be wrong. There are many sales jobs that can be found depending on what products or services are being sold.
Advanced knowledge is essential in today’s fast-paced technology world. Can you fully grasp the technical aspects of products to close deals for businesses?
A highly-trained sales professional.
In this article we will explore what a Sales Engineer is and what they do. We also discuss how to become one.
Let’s get started!
What does it mean to be a sales engineer?
Sales engineering can be described as a mix of engineering and sales. It is available in both industrial and commercial markets. These markets have different purchasing decisions than other consumer contexts. They are based more on technical information, rational analysis, and less on fashion, design, or impulse.
Sales engineers are both an engineer who can sell technical systems and a salesperson who understands engineering. They are sometimes called “systems engineers”, “field consultants” or “pre-sales supports.” They provide support and advice as well as selling.
Sales engineers are typically employed in B2B environments, selling complex products to other companies. Sales engineers in the US work full-time and earn an average annual salary of $79,808.
What is a sales engineer?
Sales engineers are often able to bridge the gap between product development and sales functions. Sales engineers must be able use their technical knowledge to persuade prospects that they should choose their products.
Sales engineers may spend a lot of time traveling depending on their company’s sales nature. Their hours may vary depending on their customers’ needs.
A sales engineer can expect to do the following during a typical day of work:
- Collaborate with the sales team to understand customer needs, respond to RFPs (Requests for Proposals), and prepare custom quotes, statements or pricing, if necessary
- Discuss equipment requirements and system requirements with engineers and customers.
- Customers’ needs can be met by product design modifications.
- Deliver technical presentations to customers to explain products and services.
- Arrange demonstrations of different equipment or trials
- For products and services, create sales contracts
Sales engineer requirements
Education
While some industries require a bachelor’s in engineering or science for certain jobs, other sales engineers can pursue a two year degree. A worker may be a sales engineer even if they don’t have a degree but have previous sales experience and technical training. This will vary depending on the company’s requirements.
Training
Sales engineers need to have extensive knowledge and experience about the products or services they sell. Examples include programming computer systems and hardware, as well as operating and maintaining them. Sales engineers also undergo extensive training on the job to acquire a deep understanding of their company’s products.
Certificates
Certificates show the level of education and experience that you have as a sales professional. Although there are currently no certifications for sales engineers, general sales certifications may be beneficial to many others, since sales is a common practice across many industries. Here are some examples of sales certifications:
- Certified Professional Sales Person (CPSP). The National Association of Sales Professionals (NASP) offers this certification. It consists of a 6-week online program that teaches modern sales strategies and behavioral training to ensure long-term success.
Participants will learn to manage the emotional and social needs and guide buyers through the buying process. This course is ideal for business owners, CEOs, sales executives, and anyone interested in a career as a sales professional. You can get this certification by enrolling in the NASP program and completing it.
- SCPS Certified Professional Salesperson. This certification is offered through Sales & Marketing Executives International, Inc. (SMEI), and is a highly sought-after designation for sales professionals. This course focuses on sales using a “Partnering To Create Value” theme. It aims to show that every successful sale should result in value for buyers and salespeople.
This self-guided, online course teaches you how to understand sales. It teaches you how to identify customers’ needs and design value propositions that meet them. You can also negotiate with them to buy. This certification is only possible if you apply for the course and pass the exam within one year.
Skills
Strong technical skills are required for sales engineers to support products and services. They also need soft skills to communicate with customers. These skills will allow them to close deals that add value to both the company as well as the customer.
Here are the skills a sales engineer must have to succeed:
- Technical. This skill requires in-depth industry knowledge as well as technical expertise to install and support the product. If a sales representative works for a B2B company that sells software, and is supporting a prospect without technical knowledge, he must be able to explain and understand the software’s functionality.
- Logic and reasoning. This skill requires the ability to apply general knowledge to specific contexts to reach meaningful conclusions. This skill requires sales engineers to be able to identify the needs of each customer and create the best solution.
- Interpersonal. This skill requires you to build strong relationships with customers in order to increase customer satisfaction and loyalty. This skill is used by sales engineers to support and build customer relationships throughout their careers.
- Persuasion. This involves the ability to influence the minds and behavior of others by communicating the benefits and value of the products/services. This involves listening to and responding to customers’ concerns in order to resolve them and increase sales. This skill is used by sales engineers to help customers and companies negotiate mutually beneficial deals.
- Social perceptiveness. This is the ability to perceive the reactions of others and understand why they behave as they do. This ability is crucial for sales engineers in order to interpret the customer’s response to the sales strategy, adjust the approach accordingly to their needs. This skill is essential for customers to be guided through the implementation and buying process.
How to become an engineer in sales
Do you feel motivated and excited to become a professional sales manager after learning the basics of the job as a sales engineer?
This section will provide information on the most important steps to follow in order to become a sales engineer.
1. Select an industry
Sales engineers know that there are no standard paths to securing a job. You can choose from construction, manufacturing, science or information technology.
Research sales engineer jobs and choose the industry that interests you most. You may also find a specialty in the industry such as architectural design, automated machines for automobile manufacturing, laboratory gear, or computer software systems.
2. Get a degree
Many sales engineers hold a bachelor’s degree, either in engineering or computer science. Many sales engineers have business and science backgrounds, and receive technical training on the job.
You can pursue a degree depending on the industry you choose. Do your research about the education requirements of your industry and then pursue education to increase your knowledge and meet those requirements.
3. Get professional certifications
These professional certifications give you in-depth knowledge about psychology and sales strategy. These certifications also make you stand out as a dedicated sales professional.
4. Gain relevant work experience
To gain sales experience, search for jobs in the industry you are interested in working in. This will allow you to gain a deep understanding of the product/service and increase your credibility as a seller.
You will also gain sales experience to help you develop and refine your personal sales strategy. This will allow you to decide if a career in sales engineering is right for you.
5. Preparing your resume
A well-written resume will help you get the job as a sales engineer. Your highest education level, technical and other relevant certifications as well as your previous work experience should be included on your resume.
Include the following information in your section on work experience:
- Name of the company or organization
- The time you were there
- This is a summary of your responsibilities and contributions.
6. For sales engineers positions, apply
After you have completed the education, certificates, and experience required, it is time to look at the job market in your desired industry and location. You should consider the required experience and education level to determine which positions you are qualified for. These details are frequently included in job descriptions (JDs), which are provided by companies and organizations.
This will help you to optimize your job search and increase the chances that employers contact you for an interview. Use your resume and cover letter to summarize your suitability for the job and company.
The bottom line
It’s a great job to be a sales engineer, especially if you are tech-savvy and can communicate well with others. The advanced engineering and technology industries are growing at a rapid rate, which means there are many opportunities for you.