05/22/2023

AI Marketing: An In-Depth Exploration

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Marketing departments can use artificial intelligence to boost conversions, reduce workload and improve customer satisfaction. The platforms provide a better understanding of their target audiences.

Artificial Intelligence (AI) Marketing: What does it mean? )

AI Marketing is an automated form of marketing that uses artificial intelligence. AI tools are used to learn how to reach customers based on data, customer profiles, and other factors. The AI marketing tools then send the tailored message to customers at just the right time without any human intervention.

AI Marketing Use Cases include:

  • Analyses of Data This tool will allow you to sort and collect large amounts of data from marketing campaigns.
  • Natural Language Process: Use human-like language for creating content, and bots to provide customer service and personalization of experiences.
  • The Media Buyer: Predicting the most efficient ad placements or media for reaching a target audience to maximize a marketing strategy’s ROI.
  • Automated Decision-Making: AI marketing tools help companies decide which growth or marketing strategies to implement based on past data or data externally inputted.
  • Writing content: both shorter and longer as part of marketing strategies. Video captions, email subject lines, website copy, blogs, etc. are examples.
  • Personalization in Real-Time: Customizing marketing assets, such as websites, social posts, and emails, according to the customer’s preferences to motivate them to perform a certain action. For example, clicking on a hyperlink, signing up for something, or buying a product.

AI Marketing Solutions Types

The AI solutions available today help marketers bridge the divide between the vast amount of information they collect about their customers and the actionable actions that can be taken in the future.

Machine Learning

Machine learning is powered by artificial intelligence. The machine learning process involves the use of computer algorithms that can automatically analyze and improve digital marketing campaigns.

Big Data and Analytics

As digital media has grown, so has the amount of data. This has made it difficult for marketers to choose which sets to gather. Artificial intelligence marketing can help to reduce all the data to its essentials and analyze them to recommend digital marketing campaigns.

AI Marketing Platforms & Tools

AI-powered platforms allow digital marketers to effectively manage massive amounts of collected data. They can also help them make informed decisions about how they will reach their target audiences.

Artificial Intelligence Marketing: Opportunities and Challenges

You should consider the challenges before you implement AI as part of your digital marketing strategy.

Data Qualities and Training Time

AI tools are not able to automatically make decisions about marketing goals if the data they use isn’t representative, high quality, and timely.

Learn more about privacy.

Consumers and regulators alike are scrutinizing the way companies handle their data. They risk serious penalties as well as reputational damage if they do not adhere to specific legal guidelines.

Get Buy-In

The business value of AI can be hard to demonstrate.

Deployment best practices

AI is a relatively young tool, therefore definitive best practices have not been established for the first deployments by marketing teams. Marketing teams must consider not only the short-term benefits but also the longer-term impact.

How to adapt to the ever-changing marketing landscape

AI-driven marketing disrupts the entire marketing process. One study found that almost six out of ten marketing analyst and specialist jobs will be eliminated by new marketing technologies.

How AI can be applied to marketing

A detailed plan is essential when integrating AI into marketing campaigns or business operations. This will allow marketing teams to save money and make the most of their AI investments.

Before implementing AI-based marketing tools, digital marketers need to consider several factors:

Establish Goals

This is especially important for qualitative goals like “Improve customer experience” (https://www.marketingevolution.com/knowledge-center/how-marketing intelligence enhances the customer’s experience). It is especially important to do this for qualitative goals such as ” Improve the customer experience. “

Data Privacy Standards

To maintain customer trust, you should ensure your AI marketing platform is compliant with privacy standards.

Sources, Quantity, and Sources of Data

Digital marketers will need to collect a lot of data to get going. This data could come from the CRM of an organization, previous marketing campaigns, or data on the website. They can also add third-party and second-party data, like weather and location information.

Acquire Data Science Talent

Many marketing teams struggle to work with data and deliver insight because they do not have the necessary data science or AI skills. To get AI marketing programs off the ground companies need to partner with organizations that can collect data and help analyze it to improve performance and reduce maintenance.

Maintain Data Quality

When implementing AI Marketing programs, marketing teams must coordinate with other departments to create data cleaning and maintenance processes. Take into consideration the seven dimensions of data:

Timeliness

Completeness

Consistency

Relevance

Transparency

Accuracy

Representativeness

Create an Integrated AI Marketing Strategy

AI tools are a great way to improve marketing strategies like data analysis that require a lot of labor or are inaccurate. AI tools can help marketers optimize their efforts.

AI can help digital marketers fill in these blindspots and bring their marketing up to the next level. Digital marketers can build on the successful techniques of the past.

Selecting an AI Platform

To launch an AI campaign, the first thing to do is to choose the platform that will be used. This is because the platform functionality required depends on the goal of the marketers. Tools that increase customer satisfaction with AI have a different set of capabilities from those designed to boost speed and productivity.

You should take into consideration the transparency required for your team to be able to fully understand the decision-making process of an AI platform. The team may have the ability to see what information was used and why certain decisions were made. But algorithms with more complex logic, like deep learning, might not be able to provide an answer.

Artificial intelligence (AI): Marketing benefits

AI marketing has a variety of advantages:

Campaigns with Higher ROI

AI can use valuable insights to improve marketing campaigns by implementing these in real time. AI platforms can make fast decisions on how to allocate money for media channels or the most effective ad placements to reach customers consistently.

Real-time Personalization and Improved Relationships with Customers

AI allows marketers to send targeted messages to customers during the appropriate stages of their lifecycle. By using AI, digital marketers can identify clients at risk and give them targeted information to encourage them to interact with a brand again.

Marketing Measuring

Dashboards using AI provide an overview of the results so that they can be duplicated, and budgets allocated accordingly.

Take faster decisions

AI Marketing allows digital marketers to make media decisions in real-time. No longer do they need to wait until the end of a campaign before making decisions.

7 Examples of Artificial Intelligence in Marketing

AI Marketing is used across industries to improve digital marketing. Government, Entertainment, Healthcare, Retail, Government, Healthcare, Retail, are just a few industries using AI marketing. The outcomes for each AI marketing case vary, from better customer retention to better campaign performances, to an improved customer experience, or increased efficiency in marketing.

Take into consideration the following:

1. Bidding for programmatic media buys

The marketing team has a hard time choosing where to place advertisements. They aren’t agile enough or flexible to make changes in real time based on the latest consumer data. AI marketing is a way to solve this problem. Programmatic advertising is used.

Using machine learning by programmatic platforms allows them to make real-time bids on relevant ads for their audience. This is done using data such as past purchases, interest, and buyer intent.

2. Select the correct message

The marketing team can serve more customized messages to users based on their preferences.

Netflix’s Tech Blog states that Netflix utilizes AI and algorithms to select artwork that will entice users to watch certain titles.

You can personalize your choice of artwork by deciding which members are more interested in romantic films. If you choose the image of Robin Williams as the artist, someone who has watched a lot of comedies might be interested in the movie.

This data can be used to improve future messaging. They can then improve their future messages.

3. Granular Personalization

A brand can tailor experiences to the tastes of a particular customer.

These datasets can be used to make personalized playlists, genre playlists, or playlists of artists that are mentioned in conversations and articles. The data has helped Spotify to become the leading streaming service and emphasize the customer experience through personalization.

AI is also used to personalize atomic content. AI can learn the preferences of a client and pull content relevant to that customer from a library to tailor an offer or email to that individual.

4. Chatbots and Conversational Experiences

Customers can use chatbots to ask basic questions. Chatbots can provide accurate and immediate answers.

5. Predictive marketing analytics

AI tools help marketing teams make the most of the data they have. They can do this by using predictive analytics. The data is combined with machine learning algorithms, models, and datasets to make predictions about future behavior.

Marketing teams use AI tools to monitor the attribution process more accurately. It allows marketing teams to identify which campaigns are contributing the most towards ROI.

6. Marketing Services

Marketing tools that use AI can be used to increase efficiency across a variety of processes. The AI technology is capable of automating many tasks such as answering questions from customers, completing authorizations, and sorting data. It allows marketing teams to spend more time on strategic and analytical work.

7. Dynamic Pricing

Dynamic pricing can help brands become more competitive. By analyzing historical data, AI platforms can offer suggestions on the best pricing. Retailers can benefit from this strategy. Brands can adjust prices to boost sales or edge out competitors.

In the coming years, marketers should adapt to AI trends.

The AI Industry is Growing

  • Gartner estimates that AI technology will eventually replace up to 33% of marketing data analysts in 2022.
  • The tech giants have realized the benefits and potential of AI. They spent on average between $20-$30 billion in 2016. 90 percent of this budget was devoted to deployment and research.

AI will scale up teams

Marketing teams will face increasing pressure to demonstrate their value and return on investment. They will use AI solutions to meet these goals, allocate more funds to the most successful campaigns, and produce marketing metrics that show the effectiveness of campaigns.

AI-based marketing will replace those marketers who are not using it

Gartner states that those responsible for marketing insights will not be able to compete in a changing market landscape. Gartner’s survey revealed the majority of respondents are using AI or planning to in their marketing strategy. Less than 13 percent (13%) of the respondents do not plan on implementing AI within the next three years.

AI Marketing: A Breakdown

No matter how big or small your marketing team is, AI and machine learning tools will increase their efficiency and productivity. These tools can also be used to process massive amounts of data, which your team might not have been able to handle.

Even if your first foray into AI marketing is to use a machine learning program to create the subject lines in your email campaigns, your brand can stay on top of the competition all year long and smash revenue targets.

About the author

Kobe Digital is a unified team of performance marketing, design, and video production experts. Our mastery of these disciplines is what makes us effective. Our ability to integrate them seamlessly is what makes us unique.