Magento retailers may look into omnichannel solutions to connect their online store with their physical locations as they grow. There are many options on the market, including native and non-native Magento solutions. This post will focus on Magestore POS which is one of the most well-known Magento-native POS systems. It might help you to stay ahead of your competition.

Problems with omnichannel and Magento retail

Magento is a popular eCommerce platform choice for many retailers due to its flexibility and strengths. Magento is a powerful platform that allows you to set up your business in the way you prefer. It also has strong developer communities.

It’s not easy to connect your Magento store to your offline shop to create an omnichannel system. There are many technical and business challenges.

These are the top Magento problems that merchants have to deal with when managing an omnichannel eCommerce. This is why Magento-native solutions such as Magestore POS exist.

Online-offline synchronization can be slow and difficult

Many retailers use Magento to sell online and Microsoft Dynamics to manage their offline stores. This can cause delays in data synchronization between your eCommerce sites and outlets. Your sales, inventory, customers, and product information may not be consistent across the systems. It can be frustrating for your employees, customers, and yourself to run your business with out-of-date information.

Magento also offers robust settings for promotion, product, and inventory. To ensure that all data flows seamlessly between your offline and online systems, this integration is very complicated. You’ll either have to do it twice or deal with unsynchronized data that needs to be reconciled later.

Maintenance and setup costs are high

Magento is a complex platform that requires a lot of learning. Inexperienced users may have trouble understanding its functions. Your staff might need to take some time to learn Magento’s full capabilities. You might need to spend more time training your staff to use Magento’s capabilities if your offline and online channels have different workflows.

You will need either an in-house or external Magento service provider to set up and manage a Magento system. You might need separate technical teams if you have separate POS systems and online systems.

As your business grows, so will the costs.

Many merchants have difficulty maintaining a Magento website. There are many Magento extensions that can address almost any business need, but they also come from thousands of different providers. Having multiple solution providers can lead to conflicts on your website. Troubleshooting is difficult without technical knowledge and a version control system.

Magestore POS: Bring your Magento site to life

Magestore is a solution for Magento merchants looking to centralize their business and grow it.

• Magestore POS was specifically designed for the Magento platform. It allows you to connect your offline and online business in real-time without losing data.
• The POS can be customized to meet your needs.
• The POS system is one of few that follows the one-time payment model. They don’t charge extra for extra users or devices.

Magestore POS is claimed to simplify the store operations and collect all data in Magento.

We will examine how Magestore fulfills these promises and the benefits they offer through:

• Overview of Magestore POS Features
• Pricing and policy
• Magestore offers support and services

Magestore POS Solution Overview

Magento will be used by retailers to create their online store and then run Magestore POS in offline stores. All operators can be accessed in the Magento Admin backend.

Magestore is proud to be native Magento. Magestore POS integrates directly with Magento and uses all Magento configurations. Merchants can now centralize their data by:

• Information about the product
• Inventory
• Customers
• Promotion and loyalty program
• Management of sales orders

Magestore POS works with both the Commerce and Open Source versions. It works with Magento 2.4 and the latest Magento versions. Merchants are able to stay current with the latest Magento technology.

Let’s take a look at some key features of Magestore.

Retail POS: Quick checkout and real-time sync

Magestore POS can be accessed online using Google’s Progressive Web App technology. It can be used on any browser and both PC and iPad. It is possible to quickly create a shortcut from the home screen or access the POS screen via your backend.

Magestore POS is able to run without Internet access. If you lose internet connection, it will automatically switch to an offline database. This is extremely useful for trade shows or pop-up shops.

Magestore POS is easy to use and offers the same process as Magento for creating orders, from choosing product options to calculating taxes. This allows for faster sales and less training of staff.

Magestore POS’s greatest advantage is its real-time sync.

• POS sales orders are immediately updated to Magento backend

• All customer information on the POS is identical to that in the online store. Customers’ purchases and loyalty points are also seamlessly transferred.

• All product attributes, prices, stock information, and other information are consistent at all points in the system.

The POS also includes click-and-collect. Customers can order online and pick up their orders at any hour of the day. This allows merchants to remain open and provide safe service for customers during the COVID pandemic.

Inventory Management: Stock accuracy, well-organized warehouses

Magestore POS uses Magento Inventory Management System: 

• Magento Stock allows merchants to have multiple sales channels and manage each channel’s salable quantity.

• Magento Source allows merchants to track the exact quantity in their physical warehouses.

• Magestore POS Location links with a Stock and it inherits all inventory data.

It is a great way to reduce errors and save time by having one product catalog across all channels.

Merchants can manage thousands more product SKUs with barcode management. They can create and print barcodes, scan them during stocktaking, receiving products, and sales.

Magestore POS is also available for Magento merchants who need advanced inventory management.

• To help determine the inventory cycle, count your inventory
• Inventory Control to monitor stock, transfer items and adjust stock
• Stock movement to track stock in and out at every location

Order Management: Create and fulfill orders across all channels and locations 

Magestore POS integrates with Magento so merchants can track the order history of every customer right from their POS screen or in Magento backend. The POS (backorder) allows you to create orders using out-of-stock items.

This solution breaks down order fulfillment into five steps: pick, pack and deliver, verify, prepare, pick, pick, pack, and pick. These steps can be followed by merchants to manage large orders.

Magestore POS includes dropshipping to help you reduce inventory costs. You can create and confirm orders, as well as give suppliers pages and listing pages.

Procurement: Demand-driven buying

Magestore POS covers a lot of back office operations so it’s not surprising that they also cover procurement.

Merchants can also use Magestore to complete their purchase process from one central system. Your Magento backend allows you to access all activities, including:

• Selecting suppliers and products
• Confirming and creating a quotation
• Follow the status of your purchase order
• Transfer goods to the warehouse after receiving them
• Return products to suppliers

Loyalty program: Turn customers into regulars

Magestore POS inherits Magento’s cart price rules and catalog. Magento merchants are able to create promotions in their backend and then use the same program online or offline. 

Magestore also offers gift cards, reward points, and store credit that can be used online as well as in-store. You can set up earning rates and spending rates using the reward points module. This is based on customer behavior, as well as specific actions like signing up for an Account. Retailers can increase sales and brand recognition with gift cards. You can use store credits for both refund and sales.

POS reporting: Real-time, accurate data

Magestore POS provides a basic set o reports that provide real-time data on:

• Magento merchants can view the profit, revenue, and margins of their offline stores through Store: Magento. They can also view their working sessions using X-report.

• Inventory: Track inventory performance and movements.

• Employee: The sales report by staff lets you compare the contributions of different employees and allows you to see how they have contributed.

Magestore POS policy and pricing

Magestore currently offers two packages that are based on different retail sizes. Prices will go up if you require more features.

Magestore POS is a one-time payment system. This means that the price is very high. They don’t limit the number of locations or users that you can create. This pricing model is a great option for Magento merchants who want to expand and go omnichannel.

Magestore offers 1-year free support and a 365-day refund policy. This means that if you are not satisfied with their service, you can get a complete refund.

Support and services at Magestore

You will first need to reach out to their consultants team in order to purchase Magestore. They will provide a demo of the product and work with you to create the best solution for your company. Magestore has been working with Magento for more than 10 years and can provide in-depth consulting on how Magento capabilities should be aligned with your business needs.

Magento POS is open-source code. You can modify their solution to meet your specific needs. Magestore can provide a custom solution for those who don’t have a development team. This includes adding new features and connecting to hardware, integrating third-party addons, and much more.

Magestore follows the agile methodology. Magestore will collaborate closely with merchants to establish the scope and milestones. The results are delivered weekly so that you can review your system and make adjustments as needed, rather than waiting for one package that is impossible to modify by launch.

Magestore POS can be difficult to set up and configure. Magestore offers a lot of support for their POS. One dedicated support team will be assigned to you and your project manager. Slack is their main communication channel, making it easier for both parties to discuss. Their Help Center also contains product guides.

Last words

Here is a quick overview of Magestore’s strengths and weaknesses:

Strengths:

• Magento Native and inherits all Magento configurations
• Magento data centralization and real-time syncs
• Flexible to meet specific business requirements

Drawbacks:

• However, the starting price is high (but only one-time payment)
• Complex system with multiple functions and settings

Magestore POS is a great fit for Magento merchants looking to centralize their systems with all the resources. Magestore is a great place to start a conversation with a consultant if you are a business owner who wants to connect your website to your physical store.

Stay safe and good luck!