07/12/2022

Zoho Mail Review: Everything covered from Features, Pricing, to Cons

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It’s likely that you are being bombarded with a variety of business emails each day. You are being bombarded with emails every day, ranging from social media notifications to sales promotions to giveaways. This can lead to you being more selective about what emails you open and engage with.

This is why thoughtful email marketers and business owners need to take time before clicking the “Send” button. It’s important to build trust rather than sending emails that shout “open me!”

A professional email for business must be associated with your company. Email service providers (ESPs), which are considered extensions of the company’s facade, can be recognized and rewarded with recognition.

How can you decide which one to use? This blog post will help you to choose the right email provider.

It is time to get started!

What is Zoho Mail exactly? 

Zoho Mail is a hosting email service for businesses, which uses your own domain name (i.e., name@yourbusiness.com). Zoho Mail’s collaboration platform allows for seamless communication within and outside the company. This is a great solution that can be tailored to meet both simple and complex communication needs.

Zoho Mail integrates well with other Zoho applications as well as popular apps from outside. Zoho Mail, a private, secure and ad-free business email service, is the right choice for you.

With the free plan, you can get up to five business email accounts with a maximum of 5GB per user. There is also a 25MB limit on attachments. You can also purchase additional email accounts at a monthly cost of $1 per user.

Zoho Mail key features

We love Zoho Mail for more than just checking our emails. It offers a wide range of tools that make our work life easier. What are they? Let us break it down for ya:

Email suite

Zoho Mail has many useful features that make it easy to organize business email.

  • The Tasks module allows you to break down your work into manageable tasks and schedules.
  • The Contacts module allows you to organize your contacts in one simple-to-use address book.
  • You can add virtual sticky notes to the Notes module in any color you prefer.
  • The Calendar module allows you to keep track of all your meetings and events.

These aren’t revolutionary but they are very easy to use. They will help you be more efficient and organized throughout your day.

Migration tools

This is something that you should not take for granted when using an email provider. It is often a hassle to move all your stuff. Sometimes, you may even lose important contacts and emails.

Zoho Mail promises that this process will be simple, straightforward, and easy. It is a one-click tool that allows you to migrate from most popular email providers like Office 365 or G Suite.

You only need to authenticate your email account and Zoho Mail will move everything, including your contacts and emails.

Streams

The new Stream tool allows you to communicate with your team effectively by replacing email threads with social media-esque conversations. The following four features are available in Zoho Mail:

  • You can collaborate with your colleagues without lengthy email chains. Simply send an email to “@”, indicating the members or teams you wish to include in the conversation. To get feedback from colleagues, you can also share drafts.
  • Each team has its own wall that allows them to socialize. These walls provide a place for team members to meet, share messages and have discussions.
  • To keep track of everything, integrate emails with chats.
  • You can stay in touch with your colleagues wherever you are by using the Zoho Mail app’s Streams feature.

Extensive control panel

Zoho Mail allows you to manage and control all your accounts from one place. With its cloud command center, Zoho Mail makes it easy to set up and manage your business accounts. It is accessible via the web browser or through a desktop and an app on any device.

It is a powerful control center that allows for configuration and customization. Administrators can manage email accounts, organize users, and create and rollout policies to moderate business emails.

It comes with:

  • The user management toolkit includes all the tools you need to manage user accounts and create user-related data.
  • You can create groups of email addresses to use for specific channels, with the appropriate policies and permissions.
  • You can control all settings for your domain’s domain through the dashboard and domain details
  • Administrator privileges grant admins complete control over all accounts in the company
  • Spam policy blocks junk email so you can easily find genuine correspondence

Custom domains

Zoho Mail requires that users add a custom domain to get started. This makes it great for businesses, but not for personal accounts.

Zoho Mail allows you to purchase a domain name even if you don’t have one. Zoho Mail allows you to easily set up your domain name, regardless of whether you’re the head of an established business or just starting your online venture.

Integration

Users who are part of the Zoho app family have more opportunities to learn and work seamlessly. Zoho Mail is fully compatible with many apps and other platforms. These are just a few:

  • Zoho apps. Zoho CRM, Projects, Creator, Docs, and Docs all come under one umbrella. They seamlessly integrate with the email platform. Users can access additional tools and resources from Zoho Mail to help them complete more tasks, without having to leave the platform or install separate apps.
  • Zapier. Zapier integrates Zoho Mail with more than 750 other apps. Users can also create custom workflows to make email automation and process management easier.   
  • Mail-Suite apps. The platform already integrates additional apps and tools. These apps include task manager and event viewer as well as contact list, notepad, notepad, bookmarks, and notepad that can all be accessed through the Zoho mail interface.

Zoho Mail users experience

Zoho Mail offers all the features you need to make your email service responsive, clean, and flexible. Filters allow you to search your entire inbox for specific emails, making it a seamless user experience. To make it easier to manage your inbox, you can automatically classify incoming email and send it into the preferred folders.

Zoho Mail allows you to send an out-of office response to your contacts when you are on vacation or during long meetings. You can also add a custom signature that includes graphics and links to your business so that you and your team can use professional signatures for each reply and forward.

Ever had an email problem? You can’t recall the sender’s name, but you can remember the subject line. Zoho Mail’s advanced search can scan your entire inbox and even the smallest details.

Zoho Mail security features

When choosing an email provider, security features should be a top priority. You should ensure that your emails contain all of your important documents.

Here’s what Zoho Mail does to protect your privacy.

Encryption at rest and in transit

All your email messages are stored on Zoho Mail’s servers in encrypted format. To protect your emails, this is done by separating your data into smaller pieces and encrypting them. This is end to end encryption. Your communications with Zoho Mail are secure.

Secure Socket Level (SSL), connections encrypt email traffic between your inbox and the server. You can rest assured that all your emails are safe and secure in your inbox, no matter where they travel.

Two-factor authentication

Two-factor authentication (also known as 2FA) can be added to Zoho Mail accounts. To add additional security to your Zoho Mail account, you can use push notifications, a QR code or TouchID. Your emails will be protected even if your password is stolen.

OAuth 2.0

Zoho Mail also supports OAuth 2.0 authentication, which allows you to access Zoho Mail via third-party apps, without having to enter your password. This means that you don’t need to worry about having to enter your password in more apps than you want.

Report on unusual activity

The platform will always be on the lookout to see unusual activity in your account. You and your admins will both be notified if there is a login from another location or from a different device.

Compliance and certificates

Zoho Mail, as you would expect, is fully GDPR compliant. All personal information that you give when you sign up and all data contained in your emails are protected by the European General Data Protection Regulation, which is enforced every three years by the EU Commission. This means that your personal data will not be sold to any third parties.

Zoho Mail boasts, among other things, that it regularly undergoes third-party audits to ensure email security quality.

Physical security

Zoho Mail secures its encrypted data in large-volume data centers that are designed to store sensitive data. These data servers are located in unidentified locations throughout the US, Europe and China. Zoho Mail promises 24/7 surveillance, sealed with biometric authentication.

=> Is Zoho Mail safe? Yes. You can be confident that your email is safe and secure with a number of security features. It is proud that third-party auditors regularly audit it to make sure it delivers a secure service.

While physical security may not be as high as that provided by ProtonMail’s nuclear bunker, it is still safer than many email servers that store data on the cloud.

Zoho Mail pricing plans

Accessible business mail should be professional and secure. The platform also offers affordable plans that will fit every budget.

You can also get a free 15-day trial and a refund if you aren’t satisfied with its services. You can pay via MasterCard, Visa and American Express. For annual subscriptions, they also accept payments via NEFT bank transfers and cheque transfer.

There are four pricing options available. We’ll be discussing them below.

Forever Free Plan

Features:

  • Maximum five users
  • 5GB/user
  • 25MB attachment limit
  • Mobile apps and web access are free
  • Email Hosting for a Single Domain

This plan is great if your startup has less than 6 employees and doesn’t want to invest in email services.

Mail Lite Plan

You’ll notice a huge increase in features when you sign up for Zoho Mail paid plans. You can get much more with the Mail Lite Plan than with the free plan.

You can host multiple domains. You can also send attachments that are 10 times larger than the Free Plan. This allows you to send files up to 250MB.

You’ll also have access to many other features, such as the collaboration tool, folder sharing and email recall. This is extremely helpful if you find yourself sending spam emails to the wrong people.

It also includes IMAP/POP, which allows you to have more control, especially if you are constantly on the move with your email.

The Mail Lite Plan includes:

  • Multiple domains can be hosted with email hosting
  • Domain aliases
  • Email routing
  • Email and folder sharing
  • Streams – A collaboration tool
  • Access offline
  • Email recall
  • eWidget and Developer Space
  • Bookmarks, notes, and tasks
  • Email clients have IMAP/POP access
  • Attachments up to 250MB
  • Exchange Activesync
  • Mobile apps for Android and iOS

It also provides access to its calendar tools including:

  • Calendars that are shared
  • Group calendars
  • Appointment scheduling
  • Calendar sync
  • Calendar for mobile

Price:

  • 5GB/ user/ month: $1 (billed annually)
  • 10GB/ user/ month: $1.25 (billed annually)

This is a great deal for small to mid-sized businesses.

Mail Premium Plan

You might consider upgrading to the Premium Plan if you want to personalize your email and send large attachments.

The Mail Premium Plan also includes all the features of the Mail Lite Plan plus:

  • Attachments up to 1GB
  • Archival and electronic discovery
  • Email backup and restoration
  • White labeling
  • S-MIME
  • Reservation of resources

Price: $4 per user/month (billed annually).

This plan is great if your organization has a lot of communication via email.

Plan for the Workplace

Zoho Mail Office Plan is one of the best business mail services that we have seen, especially considering the price. You get a complete communication system and online office apps, with the highest level of security.

Workplace Plan includes:

  • Secure business email
  • Online file manager
  • Online Word Processor
  • Spreadsheet online
  • Software for presentation
  • Chat instantly
  • Online meeting software
  • Collaboration and Intranet
  • Software for online training

Monthly price: $3/user/month (billed annually).

This package is ideal if you are looking for a complete package to support your business.

Support for Zoho Mail customers

Zoho Mail’s paid pricing plans will give you access to 24/7 phone support in 11 different countries. Even those who are on a forever-free plan have access for 8 hours per day, 5 days per week. You can also submit a ticket to the customer service team or send an email.

Use Zoho Mail: The pros and cons

Pros:

  • Secure, private and without ads, which respects your privacy
  • Multi-integration options can help you be more productive
  • All your calendar, notes and tasks in one window
  • Pricing plans that are flexible and affordable
  • If you are not completely satisfied with the services, we will refund your money
  • Support and assistance available 24/7 for any questions or problems

Cons:

  • The free version has a very limited range of features.
  • It takes some time to become familiar with the platform.
  • It’s great for businesses but not for private use.

Alternatives to Zoho Mail

Zoho Mail isn’t the only email service that offers secure communication for businesses. How does it compare with other services? Let’s have a closer look.

Zoho Mail vs. Office 365

Zoho Mail offers a better value than Office 365 on paper. The Workplace plan offers more flexibility than Office 365 Premium Business accounts and is half the cost of Office 365 Premium Business accounts.

Office 365 is a great option. It is the most popular business email provider in the world, and for good reason. It offers an impressive suite of tools including Outlook and Microsoft Teams. Zoho Mail is the clear winner if you’re looking for a platform that offers a wide range of great features at a fraction of the cost.

Zoho Mail vs. Gmail

Zoho Mail offers a lot, but Gmail is our top choice when it comes time to choose an email service that will work for your business. Gmail is the obvious choice due to its excellent reputation and extensive range of features, apps, and tools.

Zoho Mail is actually cheaper than Gmail and offers a variety of pricing plans. While both are excellent email products for businesses, Gmail is more valuable as part of G Suite.

Zoho Mail vs. ProtonMail

ProtonMail has some of the most advanced security features. It also offers an easy-to-use interface that is simple to use. If security is not your top priority, Zoho Mail may be a better option for you.

The final verdict

Zoho Mail is a reliable, secure and ad-free business mail service. It acts as a single-stop shop for all things and everyone in your company.

We hope you find our Zoho Mail review helpful. Please let us know if we missed something. We appreciate your time!

About the author

Kobe Digital is a unified team of performance marketing, design, and video production experts. Our mastery of these disciplines is what makes us effective. Our ability to integrate them seamlessly is what makes us unique.