06/11/2022

Shopify Thank You Pages Optimization Guide

Insights

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Thank you pages on Shopify are a great way for customers to express appreciation after they have purchased.

Customers should feel compelled to purchase again.

Thank you pages are a vital part of Shopify stores. Customers will visit this page after they have purchased an item.

Some eCommerce stores don’t think about a thank-you page. Many eCommerce store owners will use Shopify’s default settings and forget to make their thank-you pages.

A thank-you page can have a big impact on customer satisfaction, average order value, and customer loyalty.

What’s a Shopify Thank You, Page?

Shopify’s thank-you page appears after customers place an order.

What Are the Objectives Of Shopify’s Thank You Page

This page serves two functions: it informs customers about their order status and allows them to return to our site.

You can include a link to your return policy.

You can use you thank you page as a landing page, product page, or product page to promote products and cross-sell. This will increase your average order value.

Your thank you page should be short. Your logo should be included.

Why would you need a thank you page?

Thank you pages are important in eCommerce.

Customers who convert in eCommerce will land on your thank-you page If they have already converted once, they will convert again.

Customers are now converted. You can sell more to them, or get testimonials from customers to increase your conversion rates.

Thank-you pages have a 100% open rate.

Shopify thank you pages are hidden gems that can help you grow and develop your eCommerce business.

You have now converted your prospect. They will certainly view the thank you page you used to promote additional products or services.

What makes a thank you page great? What can you do to make it great?

Thank-you pages are a great way to promote your brand and encourage customer loyalty.

A thank-you page can make a difference in converting customers to sales. 

Continue reading.

  • Use Cross-Selling Techniques
  • Connect with your customers via social media
  • Linking to Engage Customers
  • Post-Purchase Surveys
  • A/B Testing Your Thank You Page

1. Use Cross-Selling Techniques

Cross-selling is one of the most neglected aspects of eCommerce.

While it may seem easy to make a profit, many companies don’t have a strategy.

Cross-selling is a strategy that allows customers to be sold additional products or services that complement the one they already own.

This is a great way to increase sales and reach retailers.

Can cross-selling be used in Shopify’s thank-you pages?

  • To entice customers to return to you, offer discounts Your discounted products should be displayed on your Shopify Thank You Page.
  • You can use popups on thank-you pages. These are very effective ways to get customers’ attention.

Kobe Digital is a tool that can increase your average order value.

  • You can trigger FOMO by using limited-time offers on your thank you page.

2. Connect with your customers via social media

Email is the most popular method of customer engagement. Spam filters are decreasing the number of people using email. 

We have some good news.

Shopify’s Thank-You Page is a great way to keep customers interested.

Use the order confirmation page to send a powerful message to your social media channels.

They just bought it from you. They might also be your lifetime customers.

Shopify can be used as an eCommerce platform, but it also serves as a powerful marketing tool.

You have many options to leverage your thank you and order confirmation pages. This will enable you to keep in touch with customers and engage them in the future.

Customers who place orders through your website aren’t just buying products, they’re also investing in your company.

3. Use Linking to Engage Customers

Customers that purchase products from your business have the opportunity to thank them and engage with them with links to announcements and blog posts.

Blog posts may include company news and informative articles that will make your customers’ experience better.

You might also want to link back to your Shopify shop.

For example, you can add a header on your thank-you page that directs them to your store.

It would be absurd to believe that they might not have access to essential products or discounts.

4. Post-purchase Surveys

How do you deal with customers who have purchased your product?

Many businesses don’t know what they should do.

They’re so focused on closing the sale, they forget to ask for feedback.

Don’t miss this opportunity!

Customer feedback can be a great way to get it.

This gives you valuable insight into the perceptions of your customers about the product.

Ask your visitors simple questions about their website’s usability and design to get valuable insights. For example, if they were able to find what they needed or how easy it was to navigate the site.

5. A/B Test Your Thank You Page

The thank-you page after completing a purchase will be the first page your buyer sees

This page, although it may seem like an afterthought, can make a big impact on your customers’ perceptions of your brand.

A/B testing your thank you pages will help you determine which lead generation strategies and sales strategies are most effective for your business.

Shopify Thank You Page FAQ

Where can I find the URL of my Shopify Thank You, Page Page? 

Each order has its thank you page. Shopify refers to the thank-you page on its “order status page”.

The URL for the thank-you page’s URL is not provided.

Customizing the Order Status/Thanks Page

You can add a button to your Shopify admin panel that allows customers to opt-in to receive order updates after placing orders. 

You will find the “customer contact” option. Click on “to check out” to choose either email or phone. You can also choose to only use the email option.

This guide will help you optimize your Shopify Thank You Page.

Make these simple changes to your store to make sure your customers are satisfied.

If you need us, we are happy to assist. Comment or share this article.

About the author

Kobe Digital is a unified team of performance marketing, design, and video production experts. Our mastery of these disciplines is what makes us effective. Our ability to integrate them seamlessly is what makes us unique.