eCommerce sales will rise to $476 billion in 2024. This could increase as the 2020 eCommerce boom has seen sales reach $374 billion.
eCommerce stores are experiencing rapid growth and must be more distinctive to stay ahead of the pack. This requires unique and effective eCommerce marketing strategies.
It’s amazing, just think about it. Think about it. In just a few minutes, smart customers can access discount codes on apps, follow influencers on Facebook, click on Facebook ads, read promotional emails, compare shopping marketplaces, and spend billions of dollars online.
Marketers should pay attention to eCommerce marketing trends and strategies to grab the customers’ attention. These strategies have been proven to increase sales and traction for businesses.
What are the eCommerce Marketing Strategies in 2021 and Beyond?
Marketers have many options for connecting with customers, both prospective and current. The internet offers a multitude of ways to connect with them. High-quality, informative content can help customers make informed purchasing decisions and build brand loyalty.
Omni-channel marketing, on the other hand, can open up new communication channels between the business’s customers and employees. This is true for smart retargeting ads and influencer marketing. Machine learning technologies can also be used to analyze data and make predictions.
This is a detailed overview of the most effective eCommerce marketing trends in 2021 and beyond.
Content Marketing
Content is everywhere on the internet – from humorous GIFs on Twitter to thought-provoking articles and webinars, to mind-blowing pieces. So, users spend more than a third of their day engaging in digital content across multiple devices.
How can you make content work for your benefit?
Content marketing is the creation of digital materials (e.g. videos, blog posts, and GIFs). Content marketing in New York is about creating digital materials (e.g. videos, blog posts, GIFs, etc.) that are attractive, convert, and retain their target audience. This strategy informs potential customers about your products and establishes your brand as an authority on a particular topic.
It’s simple. You provide informational, problem-solving content for your prospects at no cost. This establishes you to be their trusted thought leader. Your expertise will make your products and services the obvious choice for prospects who cannot do it themselves. Content creation is a great way to promote your products/services.
eCommerce websites are trying to capitalize on these benefits by adding blogs to their sites or opening YouTube channels.
The content should be informative, well-researched, and in-depth. The following qualities are required for quality content:
- Case studies and testimonials are examples of proof-packed content
- Interactive content, such as quizzes, can help you match your prospects with the right products
- Informational content, such as white papers, webinars, and e-Books.
- Videos and blog posts can be used as instructional content.
Use Content Marketing for Your Business
Content is a favorite of search engines. Content is one of the top-ranking elements on Google. You can generate traffic to your website by creating high-quality content that is highly searchable. You will generate leads and sales for your products.
You can do this by looking for high-volume keywords and creating content around them. The term “high volume” can be used in a relative sense. While 1000 searches per month may seem worthwhile, others see such numbers as meaningless.
Think of phrases that describe the products you are selling. You could use phrases like yoga pants, yoga, meditation, or yoga for a yoga store, and beards, and shavers, for a store that sells beard products. Next, use keyword analysis tools like Ahrefs and SEMrush to generate content ideas and determine keyword difficulty and search volume.
Next, choose the most important ideas and then create content around them. Try to match the search intention as closely as possible when creating content. To identify the search intent, you will need to search for the topic, keywords and content type, format, and angle of the top 10 search results on Google and other search engines. Experts advise not to diverge from what is working, at least not too much!
Create content that is better than the rest. You should match the intent better, add value, or change it. After editing, publish the content and share it via email and other social media platforms with your target audience. Rinse and repeat.
Referral Marketing
Referral marketing is an effective eCommerce marketing strategy that’s often overlooked. We are social creatures that love sharing our experiences and being part of something. We want our loved ones not to have bad experiences and encourage others to support brands that offer great experiences.
To benefit from referral marketing, therefore, consider influencing the referral/word-of-mouth process by i. encouraging more sharing and ii. Ensure positive sharing.
Referral marketing can be applied to your eCommerce business
Install a referral app on your website or have a software developer create custom ambassadorial software. Ensure that the program offers the right incentives.
A discount coupon is great for products that are frequently used, while cash incentives work well for one-time purchases. The next step is to promote your referral program extensively to your email list, readers, and social networks.
You can also collaborate with influential people in your niche. This means people with popular blogs, YouTube channels, and influential social media accounts can reach your target audience. If you are selling food-related products, it is worth considering partnering with influential people in the parenting, lifestyle, and diet verticals.
If you are looking for influencers to collaborate with, make sure they are on the same platforms as your target customers. You should choose Nano-influencers or micro-influencers who have direct interaction with their followers. Celebrities won’t work here.
Omni-Channel Ecommerce Marketing
Although it’s okay to determine the best ROI-yielding channel and maximize its potential, this will reduce your chances of connecting with customers. Omni-channel marketing is essential.
Adobe Survey: 59% of consumers compare online stores before purchasing. While doing so, 48% of consumers look at brands’ websites. 40% do the same for stores. 38% go to reviews. 22% are interested in social media sites. 19% search for video channels. Customers are already multichannel so eCommerce websites must keep up.
Omni-channel marketing does not mean having a presence on every marketing channel. No. No.
Multi-Channel marketing for your business
Partner with influencers to launch a product. You can also use YouTube and Vimeo product demos, email campaigns, online ads, and YouTube or Vimeo videos. If the consumer clicked through to your site, they should find useful tips in a blog post or an online chat that answers their questions. Video testimonials can also be helpful.
This is just an example. Cross-channel marketing should be as successful as possible. It is important to get to know your customers as well as possible. Machine learning and AI-based algorithms can be used to analyze consumer behavior data and predict group behavior.
Next, tailor your promotional messages and product recommendations for each prospect. Not all information and offers are relevant to the prospect. 42% of consumers find it annoying. Refer customers by their names in your emails. Send them birthday and special day promotional offers. Provide relevant product recommendations pop-ups. These should be followed up with personalized emails or private chats.
You can also acknowledge loyal customers by offering discount coupons, clever retargeted ads, and personalized appreciation videos.