Artificial Intelligence is an interplay between the pursuit of a goal, processing the data used to achieve that goal, and the acquisition of data to discern the goal better.
As the technology of artificial intelligence is gaining immense popularity, marketers are incorporating it in almost every digital communication sent to the subscriber.
Email marketing has not remained an exception. Artificial intelligence allows email marketers to create more human email copy that is scalable and allows for automation.
For example, shopping cart abandonment emails rely on personalized content to engage customers, along with optimized on-site messaging.
A recent survey found the global AI market is predicted to snowball in the next few years, reaching a $190.61 billion market value in 2025.
When it comes to marketing, the research found 71% of marketers find AI could be useful for personalization tactics for their marketing campaigns.
So, how can brands use AI to boost their email engagement? Let’s unravel the opportunities.
What Is AI?
What is AI? It’s artificial intelligence that uses computers, search engines, and machine learning to complete problem-solving tasks similar to the human mind.
AI allows machines to learn from experience using input that allows them to perform human-like tasks.
It does not have much to do with human intelligence, except that it is sometimes modeled to simulate the characteristics of human intelligence like reasoning, separating fact from belief, and seeing relationships.
What Is AI In Marketing?
Artificial intelligence (AI) in marketing is when marketing teams use advanced technological tools and algorithms to automate, optimize and personalize their marketing strategies and tasks.
These frameworks and tools can help with analyzing large amounts of data and predicting customer behavior to name but a few. This information can then be used to make improved decisions about marketing campaigns and therefore boost conversions and drive business growth.
Examples of how AI can be used in marketing include:
- Predictive modeling
- Personalization
- Chatbots
- Optimization
- Natural Language Processing (NLP)
What is AI-based Email Marketing?
The powerful capabilities of AI mean that email marketing tasks such as drafting email copy, writing subject lines, and providing email content analysis can be completed.
There are also many large data sets to analyze as an email marketer such as email lists, send times, and drip campaigns split into subcategories. Using AI, marketers can produce the latter tasks to save time and improve efficiency.
Ultimately, AI can help email marketers send better emails to more engaged audiences, therefore, increasing metrics like open rate and click rate.
6 Ways To Use AI To Improve Your Email Marketing
See 6 ways marketers can utilize AI tools to boost their email marketing strategies.
1. Improved Segmentation
Since every subscriber has distinct interests, behavioral segmentation is one of the most important strategies in email marketing. It is the key to creating personalized emails that reflect a conversational tone and appeals more to the readers.
AI allows you to segment your prospects based on the information they have provided and their purchase behaviors. It gathers information from the website forms and CRM systems to enable dynamic segmentation of the subscribers. This generates data-driven insights to let you know the subscribers better.
2. Optimized Subject Lines
Your email engagement depends on the open rate. A well-written subject line effectively captures the subscriber’s attention, compelling them to open the email. Artificial intelligence makes it possible to create engaging subject lines, tailor-made according to the subscriber’s interests, and improve the customer journey.
Artificial intelligence eliminates the usage of human instinct, thereby reducing the scope of human error.
Phrasee is one such tool that can craft intelligent subject lines for you after studying your past metrics and the kind of campaigns that worked.
3. More Relevant Email Copy
If your email click-through rate is consistently low, you might have to reconsider your email copy. By applying the principles of artificial intelligence, you can determine the kind of email copy that works best for your company.
AI helps you set the right tone in your emails and entice the recipients to buy from you with a language that seems more natural and matches the brand personality.
Cognitive computing that simulates human thought processes, in addition to artificial intelligence, drives the best results by prompting the users to take action.
4. Compelling Product Recommendations
Whenever you want to upsell or cross-sell your products, you should send product recommendations that pique the subscriber’s interest. This is an effective strategy for E-commerce and retail stores, the hotel industry, telecommunications, etc.
Through artificial intelligence, Airbnb sends out emails to customers who checked a listing but did not book. It works similarly to cart abandonment emails in ecommerce.
The system instantly sends out a reminder email to complete the booking along with relevant listings in the same price range and location.
These emails work as retargeting emails and keep track of the user’s behavior to send emails that are most likely to drive conversions.
5. Better Send Times
Answer this simple question: At what time does your website observe the maximum activity?
The answer could help you determine a better send time for your emails. It can get exhausting to schedule emails based on the time zone of every subscriber. You can employ AI to get this information and then shoot an email at that time.
Doing so can boost your email open rates as well as click-through rates, thereby generating a higher conversion rate.
6. Smarter Testing
Artificial intelligence-driven platforms enable the creation of robust tests, identify the trends that are working and iterate according to the results.
You can create better A/B testing or multivariate testing to evaluate which version of a campaign works better for the target audience. Thus, it makes testing even more powerful and accurate.
Best AI Email Marketing Tools
Email marketers can take help from certain tools and APIs to incorporate artificial intelligence in their strategy:
CHATGPT
This tool is a chatbot launched by OpenAI, which understands complex inputs and produces answers to questions. The tool has been trained to interact conversationally, therefore, understanding follow-up questions.
MAILCHIMP
It lets you optimize email marketing processes with the help of personalization tools, send-time optimization systems, and A/B testing tools.
SEG
Segment users and target them based on their browsing history and previous purchases with the help of this Mailchimp extension.
AUTOMIZY
If you want to create automated workflows with personalized and dynamic user experience, split testing, and tracking metrics, Automizy is the best tool for you.
GOOGLE’S CLOUD PREDICTION API
This tool lets you analyze your data and make accurate predictions by studying the customers’ sentiments, building recommendations, and tracking the user’s behavior.
AI & Email Marketing FAQs
CAN AI WRITE EMAILS?
Yes, there’s a range of different AI email writing tools available. This can include email subject lines to increase open rates, optimized CTA text to increase click rates, and even body content copy for emails based on the correct inputs.
WHAT ARE THE ADVANTAGES OF AI IN MARKETING?
AI learns about your customers: their history, engagement triggers, interests, and browsing habits. This information allows AI to personalize emails for maximum engagement.
AI is also able to automate and do specific tasks like analyse big datasets much faster than humans therefore marketing teams can save time and act much faster.
HOW IS AI TRANSFORMING EMAIL MARKETING?
Artificial Intelligence (AI) is transforming email marketing by making it more personalized, automated, and effective. Some of the ways that AI is being used in email marketing include personalization, automation, predictive modeling, and segmentation.
WHY SHOULD WE USE AUTOMATION IN EMAIL MARKETING?
There are several reasons why companies use AI in their email marketing strategy:
Efficiency: AI allows brands to launch large-scale email marketing campaigns quickly and easily.
Scalable: AI allows brands to send large batches of targeted messages to a specific target group.
Personalization: AI allows brands to personalize their email campaigns based on user behavior, customer preferences, browsing habits, and even the busiest time for online sales.
Consistency: AI allows brands to create a consistent flow of marketing emails based on consistency whether or not recipients have interacted with the business.
