Salesfloor provides Salesforce automation, customer relationships management, and other services. With offices around the world, they are one of the most trusted Salesforce partners. They offer a variety of products that will help you grow your company, including solutions specific to your industry, such as marketing, service management, and commerce. This article will provide information about the company and its pricing so you can decide if they are right for you.

What’s Salesfloor?

Salesfloor allows store associates to customize customer experiences by using a mobile clientele, virtual sales, and mobile checkout platform.

Its technology platform allows retail associates to create their e-commerce site for the retailer, giving customers seamless shopping across all channels.

Its omnichannel integration gives customers direct access to store associates. This revolutionizes the customer experience!

This company is a start-up that specializes in the creation of state-of-the-art Sales Floor Management software. It provides powerful sales floor management tools to assist companies in increasing productivity and efficiency.

This team has extensive experience in the field, having worked for some of the most prestigious companies worldwide, such as Oracle, SAP, and IBM. Their combined sales experience is over 100 years!

Brian Balfour founded Salesfloor in 2005. He is still their CEO. Salesforce is the company that offers Salesforce CRM and customer support software.

The company has offices in San Mateo (CA), New York City, Dublin, Ireland, Sydney, Australia, and Tokyo, Japan. Salesforce customers can integrate their CRM to improve customer service and increase sales efficiency.

Company Profile

Salesfloor is a Salesforce Partner and has a large customer base that includes Salesforce. The CEO Jonathan Cohen and the CTO Adam Shulman founded the company in 2010.

The company raised $32,000,000 from investors including Accel Partners and Bessemer Venture Partners, FirstMark Capital as well as Google Ventures, Lightspeed Venture Partners, and Lightspeed Venture Partners.

What does it do,

Associates use it to create an online shopfront. This personalized version of the retailer’s e-commerce website allows customers to connect with their associates and place orders online.

Undecided shoppers can shop online and continue browsing in-store.

Customers can also order items online that aren’t currently in stock, such as out-of-stock or special order sizes.

A customer can return an online purchase and get a refund like any other product.

Is it CRM?

Technically, yes. This Salesforce partner specializes in Floor Management software. They also offer customer support and CRM software.

The company provides more than CRM functionality. The company offers a complete suite of products that can be used to assist retailers in managing their sales floor operations.

How to Use

With its intuitive user interface, the company makes it simple to use its software. You can optimize your sales floor operations with the many features of the application.

It also includes scheduling, forecasting, and planning, purchase orders, returns, receiving and tracking inventory in real-time, optimized labor management tools for employees on the sales floor, and point-of-sale integration for items sold online or throughout the store (including Shopify).

Their CRM platform also offers customer service via phone/email/chat. This allows employees to work from anywhere, at any time, without having to compromise communication with their customers.

What Salesforce products are?

Four types of packages can be tailored to different business sizes and requirements. There are four types of packages available: Salesforce Enterprise, Salesfloor Shop, Salesforce Essentials, and Salesfloor Plus. Each package has different prices and features to suit different customer types.

– Shop at Salesfloor: $100/user/month

This package allows businesses to seamlessly integrate their online sales and in-store sales. This package includes all the features of the Essentials Package plus additional tools such as order management, abandoned cart recovery, and shipping integration.

– Salesfloor Essentials: $50/user/month

This package is for small businesses who want to effectively manage their sales floor without breaking the bank.

It provides essential features like scheduling, forecasting, planning, purchasing orders, returns, receiving, and tracking inventory in real-time, as well as labor management tools that optimize the productivity of employees working on the sales floor.

– Salesforce Enterprise:

This package is for larger companies who need all the essential features and extra features.

These features include customer support via phone, email, or chat system from their CRM platform. This syncs automatically across devices so employees can work from any location without having to compromise communication between customers and employees.

Salesforce Chatter is also included, allowing team collaboration on tasks or projects.

– Salesforce Plus: $250/user/month

This package is for companies who need all the features and extra features offered by Salesforce Enterprise. Shopify integration allows you to manage all your online sales from one place. It also automatically syncs customer data across devices, so employees can access a customer’s purchase history, contact information, and other details from any device.

The website has a comprehensive pricing calculator that can help you decide which package is right for your company. All packages come with a free trial.

Price

Prices vary depending on the package you choose, as well as how many users you require. Packages range in price from $50/user/month to $250/user/month. You can also try the product for free before you make a purchase.

Pricing:

Essentials: $50 per user/month

$100/month essentials and Shop

Plus: $250/user/month

A free trial is available to allow you to test the product before purchasing. This will be explained to you by the team during a demonstration. Another opportunity to learn about the Sales Floor. You can access the Company’s extensive pricing calculator online and see how they compare to other CRMs in your particular situation.

Which platforms should I integrate with?

Shopify is one of the most used eCommerce platforms for small businesses. You can easily integrate with it. Salesforce’s Chatter feature allows team members to collaborate across devices on projects and tasks without needing to email back and forth or copy-paste information between apps. Salesforce’s Service Cloud is also available in the Software. Customers can communicate with you via Salesforce either directly through your company or by email/phone chat within your CRM system, which syncs across devices.

Marketplace

The marketplace is a Sales Channel Partner Program that allows users to shop on popular eCommerce websites like Zulily and Wayfair. The Marketplace allows you to search over 100 million products across a variety of categories, including home goods, apparel, shoes & accessories, and electronics.

Alternatives

Are you still unsure? You can also check out these alternatives:

Salesforce Essentials

This package is for businesses that want all the features and additional CRM functionality. This package includes customer service support via email/phone/chat system within the CRM platform. The data is automatically synchronized across devices so employees can work from any location at any time. It also allows for easy communication between customers and employees. Salesforce’s Chatter feature allows for team collaboration on tasks or projects.

Shopify Plus

Shopify Plus allows online retailers to market, sell, and deliver anywhere in the world. It also gives them access to one of the most powerful back offices. Small business owners who are looking for an eCommerce solution that covers everything from order management to payment processing, shipping, and even inventory management will love this package. Shopify allows businesses to manage all aspects of their online sales from one location and have all customer data automatically synced across devices.

BigCommerce

BigCommerce is an eCommerce platform for small businesses that want to expand or start their eCommerce business. BigCommerce gives small businesses the tools they need to succeed online. Features include SEO, abandoned cart recovery, and unlimited bandwidth. Bigcommerce integration allows retailers to manage all their online sales from one location and has all their customer data automatically synced across devices.

Magento

Magento is an open-source platform that gives businesses the flexibility and freedom to create unique eCommerce experiences. Magento offers retailers unlimited design options, powerful features to manage orders and customers, as well as a wide range of other features. Integration with Magento allows businesses to manage all aspects of their online sales from one location and has all customer data automatically synced across devices.

Volusion

Volusion is an eCommerce platform that allows businesses to create and manage their online store. Volusion gives small business owners the tools they need to succeed online. It offers unlimited bandwidth and products, as well as built-in SEO and fraud protection. Volusion integration allows businesses to manage all aspects of their online sales from one location and has all customer data automatically synced across devices.

Wix

Wix allows businesses to create websites quickly and easily without having to learn how code works. Wix allows companies to choose from more than 500 templates and add features such as contact forms or eCommerce. They can also publish their website with just a few mouse clicks. Wix allows businesses to manage all aspects of their online sales and has all customer data automatically synced across devices.

Weebly

Weebly allows businesses to create websites quickly and easily without having to learn how to code. Weebly allows companies to choose from more than 500 templates and add features such as eCommerce or contact forms. They can also publish their website in just a few clicks. Salesfloor integrates with Weebly so businesses can manage all their online sales from one place. All customer data is automatically synced across devices.

Executive Team

The CEO, COO, and six directors from different departments make up the Executive Team. It is proud to have a team that has experience in eCommerce, retail, and technology.

• CEO

The CEO is an entrepreneur with a lot of experience who has sold and started many businesses. He is an expert in eCommerce and retail, and he can share this knowledge with his clients.

• COO

Salesfloor’s COO is a veteran in finance and technology. She brings knowledge from these fields to Salesfloor and its clients. Her eCommerce company, which sold more than $15 million per month, was also started by her.

• Director, Sales (eCommerce).

Over 12 years of experience in eCommerce has earned the Director of Sales (eCommerce). He has extensive experience working for the biggest eCommerce brands around the globe and can bring this expertise to the table.

• Director, Sales (Retail),

Over 20 years of experience in retail sales has earned the Director of Sales (Retail). He has extensive experience working for the biggest retailers around the globe and can bring this expertise to the table.

• Director Technology

Over 20 years of experience in large-scale systems management has allowed the Director of Technology to bring his knowledge and expertise to the company’s clients. The Director of Technology has a strong background in programming languages like C++, C++, and others. This means that he is well-equipped to meet the needs of his clients.

• Compliance Officer

The Compliance Officer (General Data Protection Regulation) is an expert in GDPR compliance. The company is expanding internationally and working with companies around the world, so it recognizes the importance to have a competent Compliance Officer to ensure that clients comply with GDPR.

• Sales Operations Director

Over 20 years of experience in large teams has allowed the Sales Operations Director to bring his knowledge and expertise to clients. The Sales Operations Director has a retail background so the company knows that it is in good hands.

• Customer Success Group

Every business is unique, so every business owner requires exceptional support when creating their online store using their platform. Salesforce’s Customer Success Team works closely with clients during onboarding to help them understand their goals and provide customized training sessions to meet those needs.

• Live Service

The Salesfloor Customer Success Team works closely with Live Services(TM), providing customized support for businesses using their eCommerce platform. The Live Services (TM) team is comprised of experts in marketing, design, and development who are available to provide one-on-one training or support for customers as needed.

• The Salesfloor Platform

It’s a fully customizable eCommerce platform with all the features that retail stores need. There are unlimited products/collections & social media integrations like Facebook Shop & Instagram Store, and over 20 prebuilt payment gateways around the globe so you can accept payments from anywhere in the world. You also have advanced email marketing tools such as MailChimp and other integrations.