In their inception, social networks were intended to be platforms for entertainment and communication. Social networks have become an essential tool for marketers as they gain popularity. This was due to factors like a large number of subscribers, the ease of direct communication, and the ability to promote many types of businesses quite naturally and easily.
Content is the driving force behind these websites. Content is the key to success or failure in promotion. Boring and repetitive content will cause even the most passionate subscribers to unsubscribe, or move on to other promotions, taking all the reach and activities with them.
Keeping a balance between selling (advertising) and informational posts is important. Also, try to get the audience involved in the brand’s communication. This article is all about engaging content.
Different Types of Engaging Material
Engaging content is information that introduces the brand’s services or products but also offers interesting information about the topic. It captivates readers with creative content or presentation and activates them.
Engaging content can include text in various formats, infographics and photos, videos, stories, and videos. Users like “entertaining” content and it works well. It is also very versatile as it can perform both informational content and selling content simultaneously. You can distinguish it by asking the audience to comment or like the page instead of calling them to place an order.
There are many types of engaging content. Let’s learn more about each type of engaging content.
- Sweepstakes and Contests. These posts invite users to share, comment, repost, or leave a comment on the post. You can choose to do the simplest task (like), or go deeper (write a review of a product or service). The prize should be more valuable for the winners the harder the task. This engagement can be illustrated by inviting subscribers to post notes to their walls up to a specified number and then randomly choosing a winner from the group.
- Polls. These posts are about a topic and users are invited to voice their opinions by selecting one of the suggested answers. This format does not always include pre-prepared answers. Users who do not have their solution are encouraged to share their thoughts in the comments.
- Interactives. These games are easy but fun and require users to solve puzzles, find the differences between pictures, or solve a problem. Even basic games such as “in the city”, are acceptable. The main idea is to get subscribers to complete the simplest action: leave a comment. You can play the game for fun, or until you get the correct answer. The second scenario allows winners to be incentivized by small prizes.
- Situational content. These posts reflect the reactions to events that occur in the cultural, political, and social lives of people. Important: These events must be relevant to the target audience of the community where the situational information is posted. SMM specialists can increase engagement by quickly responding to news feeds and posting relevant posts. This will allow the audience to express themselves freely and engage in discussion. You must be careful about choosing these news feeds to avoid creating scandal in your community.
Functions for Inclusive Content
It seems easy to create engaging content from the outside. This is not true. SMM professionals must create lots of content, test various types of content, and analyze analytics to determine which engagement options work best for regular posts to influence a specific audience more.
This is why it takes so much effort. Engaging content is a great way to promote your brand, no matter if you are selling luxury real estate or nails.
Community Building
Through the content mentioned above, subscribers are gradually gaining people who share similar interests to the brand through continuous engagement. Over time, some of these people will become brand advocates. They share their opinions in comments, discuss the benefits of new subscribers, communicate with other users in community chats, and do other activities.
These are actual buyers who help other potential buyers through their actions.
Increase brand awareness and reach
You share funny memes, interesting posts, and prize raffles with friends. This content is instantly “viral” and spreads quickly across networks. The more people see your posts, the more they become popular, and some of these users will also subscribe to you.
Entertainment content is often what draws people to community pages. They are not interested in the brand’s products or services but in prizes for participating in announced events. These are known as “prize hunters.”
They are often treated negatively by SMM professionals because they aren’t subscribers or buyers. You must look for the advantages in all things, and in this case, they are important. Even if they don’t become subscribers, the “prize-catchers”, or commenters and likers, can significantly boost traffic to the post.
They can increase the activity level and increase reach. In the end, the posts can spark interest from many social media users.
Target audience analysis
It is well-known that users perceive information best when it is acceptable to them. Marketers recommend that you communicate in the same language as your customers.
Communication with people at different levels, exchanging values, or imposing opinions on them is not going to keep their interest.
It is important to pay attention to the needs of your audience for brand communications to be effective. Social networks can be used as a promotion channel, just like other channels. It is important to analyze the target audience and any segments before creating entertainment content.
Summarising The Results
Engaging content is not about getting likes, comments, or reposts. Conversion growth should be considered when evaluating the effectiveness of any entertainment format.
If it has increased because of such a post, you are doing all right. If it has zero effect, you need to think about ways to activate and engage users in your community.
You will have 100% success with your SMM promotion strategy if you adhere to the optimal content ratio (informational – 50% and selling – 30%).