Sales is often the most busy department in a company. They are always looking for opportunities to market the products and services created by development or manufacturing teams.

The wide variety of SaaS tools makes it easier for them to focus on closing more sales and ensuring that the products or services they sell are meeting customer needs. These are the top sales productivity tools you haven’t heard of, but they can make a huge difference in the way your sales team works.

Each of the tools below comes with free trials. This encourages you to give them an opportunity and see if they are right for your business. Many of these tools can be integrated with time trackers or task managers, giving you a more complex overview of your sales team’s performance.

1. Customer Acquisition – Hotjar

Hotjar has become a necessity for sales professionals. It utilizes heatmaps to visualize user behavior while browsing websites. Hotjar tracks what users do on the site and provides valuable feedback about their scrolling habits and clicks (or taps).

The tool also includes recordings that allow sales reps to track user preferences and respond to any issues. Hotjar gives the sales team all the metrics they need in order to understand user behavior. However, the tool is visual so that they can draw precise conclusions without getting lost in numbers. This saves time and energy.

Hotjar has three pricing levels depending on the type and usage.

• Personal – Free Basic Plan that allows you to collect data up to 2,000 pageviews/day. Plus (for startups or low-traffic websites): This plan collects data up to 10,000 pageviews/day.

• Business – The price is determined by how many pages your sales team needs to collect data. It starts at EUR99/mo and 20,000 pageviews/day, with 500 recordings per day.

• Agency – Custom one

2. CRM – Insightly

It’s important to properly care for customers once they have been acquired by sales reps. Insightly will save your sales team time by keeping all customer relations and lead generation related issues together. It allows sales reps to respond to customers immediately and direct them to the right person. Insightly makes CRM easier by giving you an in-depth, step-by-step overview of conversions and how your sales team is performing. Automated closing deals saves you time and allows you to build valuable relationships.

Pricing (CRM, annually billed):

• Plus – $29 user/mo,
• Professional – $49 user/mo,
• Entreprise – $99 user/month

3. Time tracking – TimeCamp

TimeCamp is an advanced time tracker that assists sales teams to see how sales-related activities have been viewed over time. It is a desktop application that automatically tracks time and assigns it to a specific project. If sales reps prefer to add data manually, they may fill out timesheets based on the activities that were tracked during work hours.

The unique project tree structure allows you to add customers and create unlimited tasks and/or subtasks. This ensures that your data is safe and organized. Tags bring another dimension to task management, reporting and analysis. This time tracker will provide you with a comprehensive view of your team’s productivity, performance and other details.

Pricing (yearly):

• Solo – A free plan for one person

• Business plans: Basic plan – $5.25 per user/mo, and Pro plan – $7.50/month

• Enterprise – A custom one. Contact their team for more information.

4. Process Documentation – Scribe

Sales operations teams often find themselves stretched thin trying to support whole sales orgs with optimized workflows. Scribe is a tool that can be used to standardize and save time for ops teams. It automatically creates how-to guides by taking your mouse clicks and keystrokes, and turning them into a written document with screenshots. Click “Record” on the Chrome extension or desktop application to begin a documentation process.

These Scribes are available to sales reps via their Scribe app or extension. They can also be embedded into an existing knowledge base. If a process is changed, it will be automatically reflected in Scribes everywhere they live – guaranteeing consistent workflows.

Pricing:

• Basic: No cost for individuals or teams. Unlimited Scribe creation without any restrictions

• Pro: $29/month, includes all features and screenshot redaction

• Enterprise: To find out more about a custom order, contact the team.

5. Clickup: Task Management

We all know how busy sales reps can be and how many projects they are involved in at any given time. It is outdated to manage them in spreadsheets, especially with the abundance of tools available that automate tedious tasks. Clickup brings all customer-related information together in one place. It starts with leads and ends with onboarding.

It’s a task manager tool and offers many features, such as lists, boards, Gantt charts, documents, etc. This increases sales performance through automation, like assigning tasks based upon each stage of the sales cycle. Clickup can be integrated with other powerful tools to make your business even more flexible.

Pricing: Clickup offers a simple pricing policy:

• No cost
• Unlimited – 5$ per user per month

It is also compatible with other productivity tools and allows potential users to discuss the cost of their service.

6. Salesforce Customer Success

In a blog article, they stated that Salesforce connects customers and businesses. It provides sales reps with a complete view of every customer and all the metrics they need to help customers through the sales process. It is not only useful for sales teams but also offers a Customer 360 solution. It provides features to enable commerce and marketing teams to engage customers easily, IT teams with an improved app building solution, and service teams with support tools.

Pricing is dependent on what solution you choose. Sales, Service, Sales + Service, Marketing, Commerce etc.

7. Meetings – Calendly

Sales reps are one of the busiest professions, especially with the advent of online sales. They are involved in many meetings and make dozens of calls each day to demonstrate the effectiveness of the products or services that they sell. It’s important to use technology to schedule meetings automatically, even though we all know how difficult it is to remember things.

Calendly provides a helping hand by connecting up to six calendars in order to constantly update your availability to prospective customers. You can arrange the meeting anywhere you like, and customize it according to the type of meeting (one-on-1 or group). It can also recognize time zones so that you and your invitee don’t miss the meeting due to differences in the hours.

Pricing:

• Basic – A free calendar, one per user
• Premium – 8$ per user per month, 2 calendars per user,
• Pro – 12$ per user, six calendars per user

8. Video conferencing – Zoom

There are many ways to connect with customers and sales people no matter where you live. Zoom appears to be the most widely used product on the market, according to Gartner quadrants and social media mentions. This allows your sales team to attend high-quality and completely safe video meetings from any device.

It syncs with your calendars so you can easily schedule a meeting and you will be notified. Zoom offers native phone solutions that work in the cloud or conference rooms. This makes it a more effective sales productivity tool. It can be integrated with other tools, allowing you to conduct calls and meetings from anywhere. It’s worth a shot!

Pricing:

• Personal meetings up to 100 people are free

• Pro – $149.90 /year/license (includes e.g. 1GB cloud recording and social stream

• Business – $199.90/year/license, up 300 participants (includes: e.g. Company branding and cloud recording transcripts

• Entreprise – 199.90/year/license, up to 500 participants in Entreprise

9. Pipeline management – Pipedrive

The Pipedrive team can provide a tool that demonstrates your sales process in detail. It is based on their pipeline management system. You will have better visibility as it shows the deals according to the sales stage. The pipeline can be customized to meet your sales team’s needs and customer expectations. Clear perspective allows sales teams to respond when necessary and understand the selling decisions that they make.

Prices (billed annually)

• Essential – EUR12.50 user/mo,
• Advanced – EUR24.90 per month,
• Professional – EUR49.90 user/mo,
• Enterprise – EUR99.00 user/mo

10. InsideView – Prospecting and data management

InsideView gives your sales team the best data management. It will clean up your contacts, accounts, and leads and leave only the essential information for CRM. This process is fully automated, so your team doesn’t have to spend as much time managing customers.

InsideView has data consultants who can help your team deal with complex data. Your business has a huge opportunity to increase sales if it has well-prepared data and proper market segmentation.

Pricing for Data Management

• Starts at $6000 for a Lead Enrichment Plan
• Data management – custom pricing.

11. Email – GetResponse

GetResponse

GetResponse has a well-known email marketing feature. You can use it to send notifications, newsletters and autoresponders. It also offers transaction emails and blog digests. Drag and drop editor allows you to create stunning emails in a matter of seconds, which will save your team precious time. You can also use the tool to increase sales productivity, as it offers customized templates that are filtered according to campaign goals.

GetResponse includes email marketing as well as a landing page creator and signup forms generator. This allows you to reach more customers by creating precise messages and communication channels. You can also create a conversion funnel that will close the sale.

Pricing: There are four options for paid plans. However, they can vary depending on the size of your list.

12. Fyle Expense Management Software

Fyle, an AI-powered expense tracking software that makes it easy for busy sales professionals to track and report their business expenses. Fyle can be found in everyday apps such as Slack and G-Suite. Sales professionals can easily track and report expense receipts wherever they may be. Its robust business rules engine inspects every expense for violations of policy and assists employees to fix them before they submit the report. Finance teams can see and control all expenses in real time and process reimbursements promptly and accurately.

Fyle also allows companies to bring their preferred corporate cards. The comprehensive spend management dashboard pulls transaction feeds from your bank in real time. Fyle reduces the chance of errors and manual labor by integrating with accounting software such as NetSuite and QuickBooks.

Prices (billed annually)

• Standard – $4.99/month for startups with 1-25 employees 

• For fast-growing companies with 25-200 employees, $8.99 per user*/month

• Enterprise – Custom Pricing (for multi-country companies with 200+ employees)

13. FactoTime – Attendance Management Tool

Every organization must have an attendance and time tracking program to track employees’ work hours and productivity. factoTime provides a single-stop solution to all your payroll and attendance needs for small and medium-sized companies. Through the clock in/out timing, the app provides detailed data about employees.

FactoTime facility advanced features such as punch with selfie, punch with QR code and location. The admin dashboard gives employers real-time attendance information. Managers receive detailed information on employees’ timing details and payroll calculations at the end of each month.

Price:

• Trial for free
• Premium: $0.99 per month per employee
• Elite: $1.49 per month, per employee

14. Weje – Online Whiteboard for Life and Work – Weje

Sales reps are often very busy. They have to answer dozens of calls every day, participate in meetings and stay online to promote the brand. They may not be able to demonstrate to customers the benefits of the products and services, which is what they really need to do. Weje offers support by encouraging collaboration and bringing together team members.

The Data, Information, Knowledge, Wisdom model (DIKW), by Weje, is designed to help you sort and label raw data, classify and connect important information and insights, and to determine your purpose, goal, or vision using a comprehensive approach. This tool allows sales reps to better understand the journey of customers and allow them to focus on showing effectiveness.